Company Biography:
Lambton College is always proud to acknowledge that it is located on the beautiful homeland that is the traditional territory of the Ojibwe, Potawatomi and Odawa Nations. As the second-oldest college in the Ontario publicly assisted system, we have served our learners and communities for nearly 60 years, and with ALL IN: The 2025-2029 Lambton College Strategic Plan, we are charting a strong and steady course towards the next 60.
We are providing our students with the best learning and research experiences to ensure they are well-equipped to contribute to, and thrive in, a world of opportunity.
We are fostering a vibrant culture of community, collegiality, and professional growth for our people to ensure we are the best at being better.
And we are continuing to form academic, research, and community partnerships that create value for our local and global community and elevate student and client impacts at local, national, and international scales.
At Lambton College, we know where we're going. Just as importantly, we know the way we're going to get there. We call it the Lambton Way, and we welcome applications from those who are interested in being part of it.
ALL IN: The 2025-2029 Lambton College Strategic Plan
Specific Accountabilities:
- First point of contact for students, faculty, staff, prospective students, the college community, and more, regarding tutoring inquiries
- Oversees a variety of office administration duties: maintains departmental computer drive; typing; office supplies; maintenance of current contact lists; and files and records
- Creates, updates, and maintains tutor training documents and manuals
- Creates, updates, and maintains communications material to promote Tutoring Services, including but not limited to, posters, PowerPoint slides, presentations, e-newsletters, etc.
- Helps onboard and train new tutors on tutoring reservation system
- Helps manage and oversee tutoring reservation system
- Coordinates appointments, meetings, workshops, and other scheduling related activities
- During peak times of the year, provide administrative assistance for the Academic Materials Coordinator, by tracking requisition submissions, source missing information, updating spreadsheets/databases, and preparing documentation to support ordering cycles for textbooks, ILMs, and program kits
- Other duties as assigned
About the Position:
This is a temporary, part-time support staff position replacing a bargaining unit employee. This position will start in July 2026 and end in September 2027. Reporting to the Dean, Global Engagement & Academic Services this role works 24 hours per week at an hourly rate of $26.05
The incumbent works as an integral part of the team providing administrative support to tutors and exceptional customer service to students and the college community. This service provides academic support for students and contributes to student success and retention.
Qualifications:
- Minimum of a 2 year post-secondary diploma
- Minimum of 2 years’ experience providing advanced customer service
- Experience providing administrative support in a fast-paced office environment
- Exceptional customer service skills
- Strong technical skills – working in a Microsoft Office environment
- Requires effective time management skills to meet the peak business cycle demands
- Organizational skills, ability to meet deadlines, and attention to detail is required
Closing Statement:
Lambton College is committed to an inclusive, barrier-free selection process. If contacted regarding this competition, please advise the interview coordinator of accommodation measures you may require during our selection process. Information received relating to accommodation needs of applicants will be addressed confidentially.
We thank all applicants for their interest and wish to advise that only those candidates selected for an interview will be contacted.
Lambton College is an equal opportunity employer seeking to live its values in all we do. We are committed to taking proactive steps to provide and create opportunities for historically marginalized groups. We seek applicants who will strengthen our commitment to diversity, equality, and inclusion. We strongly encourage the following qualified candidates: women, Indigenous peoples, racialized people, persons with disabilities, and those who identify as 2SLGBTQ+ to consider working with and for Lambton College.
We recognize that structural barriers shape experiences and job qualifications, and therefore we seek to use employment equity to differentiate between candidates who meet the required qualifications; and encourage people to apply even if they feel that the position would be a stretch.
Employee Perks:
Lambton College provides a wide range of exciting opportunities for both unionized and non-unionized positions with competitive total compensation packages, wages and benefits.
Investing in our People:
Lambton College is committed to the personal and professional growth of all our employees. Employees of Lambton College are incredibly valued and part of a transformative adventure. They enjoy an engaging and vibrant culture where they are encouraged to realize their full potential via development opportunities and accessible, supportive employee wellness initiatives.
Investing in our People
Lifetime Retirement Pension - Defined Benefit Pension Plan:
Our employee benefit package includes a defined benefit pension to help you create a secure future. The CAAT Pension Plan provides you with a predictable lifetime retirement income, survivor benefits, early retirement options, and more without the stress of making investment decisions. CAAT makes it easy for you to build stable, secure retirement income while you work.
Lifetime Retirement Pension - Defined Benefit Pension Plan:
