Role Summary
PDS Fire & Security is seeking an experienced, motivated, and results-driven Fire Alarm Sales Representative to join our growing Calgary team.
This position is responsible for developing new business, growing existing customer relationships, identifying fire alarm deficiencies and upgrade opportunities, and preparing accurate quotations for service, inspections, repairs, retrofits, and new installations.
The successful candidate will become a trusted advisor to our clients, working closely with property managers, contractors, consultants, and facility managers to provide compliant, cost-effective fire alarm solutions while delivering exceptional customer service.
If you have a passion for sales, strong technical knowledge of fire alarm systems, and a proven ability to build long-term customer relationships, we want to hear from you.
Key Responsibilities Sales & Business Development
- Develop new business opportunities throughout Calgary and surrounding areas.
- Grow and maintain relationships within existing customer accounts.
- Identify opportunities for fire alarm repairs, upgrades, inspections, retrofits, and system replacements.
- Conduct site visits to assess customer needs and system requirements.
- Prepare detailed quotations and proposals for fire alarm projects and service work.
- Follow up on quotations and successfully close sales opportunities.
- Meet or exceed monthly and annual sales targets.
- Attend networking events and develop new client relationships.
Customer Relationship Management
- Build lasting relationships with commercial, industrial, institutional, healthcare, and multi-residential clients.
- Serve as the primary point of contact throughout the sales process.
- Provide exceptional customer service and ongoing account support.
- Work collaboratively with internal departments to ensure projects are completed to the client's satisfaction.
Technical Sales Support
- Review inspection reports to identify deficiencies and recommend compliant solutions.
- Understand applicable fire codes and industry standards.
- Coordinate with operations, scheduling, and service departments to ensure successful project execution.
- Assist with project handoff following successful award of work.
Administration
- Maintain accurate customer records and sales activity.
- Prepare professional proposals and supporting documentation.
- Track opportunities and maintain an organized sales pipeline.
- Submit sales forecasts and activity reports as required.
Qualifications
- Minimum 5 years of Fire Alarm sales experience is required.
- Proven track record of successfully developing new business and exceeding sales targets.
- Strong working knowledge of fire alarm systems, inspections, repairs, upgrades, and applicable codes.
- Excellent communication, presentation, and negotiation skills.
- Ability to read and interpret drawings and specifications is considered an asset.
- Strong organizational and time management skills.
- Self-motivated with the ability to work independently.
- Valid Class 5 Driver's Licence with a clean driving record.
- Proficiency with Microsoft Office and CRM software.
Compensation
PDS Fire & Security offers a competitive compensation package designed to reward performance, including:
- Competitive base salary
- Commission structure
- Company cell phone and laptop
- Expense reimbursement
- Ongoing training and professional development
Benefits
- Comprehensive Health & Dental Benefits
- RRSP Matching Program
- Paid Vacation
- Paid Sick Days
- Professional development opportunities
Pay: $50,000.00-$150,000.00 per year
Benefits:
- Life insurance
- On-site parking
- Paid time off
- RRSP match
Work Location: In person
