Job Overview
At Greenbacks Pawnshop, we’re all about excellent customer service and taking care of our employees. We have two locations, Belleville and Trenton. We’re looking for someone to join our team at our Belleville and Trenton locations as a Retail Sales and Buying Associate. In this job, you’ll do the buying and selling tasks with a particular focus on customer service.
As a Retails Sales and Buying Associate, here’s what you’ll do:
Customer Service and Engagement:
- Assist customers with pawning, buying, and selling a variety of items such as electronics, jewellery, tools, and more. If you enjoy a job where every day is different and the product is never the same, this is the role for you. Having knowledge in certain areas is a plus, but don’t worry if you’re not an expert. We’ll provide hands-on training and team support to help you learn the ropes.
Operational Duties:
- You’ll help make sure our store runs smoothly by following our company rules and helping to create a good experience for our customers. You’ll be trained to use our cash register and learn how to operate our POS system. We’ll support you so you feel ready, even if this is your first job in this industry.
- Learn how to determine the value of different items, including musical instruments, electronics, gold jewellery, and tools. You’ll also help keep our stores merchandise tidy and looking good.
Qualifications:
We’re looking for someone who:
- Has good customer service skills and enjoys working with a team.
- Is willing to undergo a police record check.
- Has some experience evaluating and pricing items, but it’s not required. (Even experience buying and selling on Facebook Marketplace, eBay, Kijiji, etc. is an asset. You can turn a hobby into a career!)
- Can communicate well and get along with others.
- Can use a computer and is familiar with cash registers/POS systems.
- Is flexible with their schedule and can work evenings and weekends.
Pay and Benefits:
- Starting pay between $20.00 to $24.00 per hour (Hourly rate is negotiable based on experience.)
- 8–10 hour shifts
- Profit sharing
- Company events
- Free parking on-site
- Employee discounts
- Benefits
Why Work at Greenbacks:
Greenbacks is a fun and interesting place to work where you’ll deal with an eclectic variety of products. This job mixes traditional pawning, buying, and sales with a focus on customer service, giving you a unique and rewarding experience. Whether you’re just starting or looking to grow your skills, Greenbacks is a great place to develop your career. We provide hands-on, team-based learning to make sure you get the training and support you need.
Apply Today:
If you love customer service, and want to learn and grow in a dynamic environment, apply today to join the Greenbacks Pawnshop team! Don’t forget to include a Cover Letter and mention your hobbies, and activities you have extensive knowledge in — we are always on the look out for expertise in an assortment of departments: computers, electronics, collectibles, vinyl records, cameras, power tools, jewellery, outdoor sports, etc.
Pay: $20.00-$24.00 per hour
Benefits:
- Dental care
- On-site parking
- Paid time off
- Store discount
Application question(s):
- Are you able to commute to both Trenton and Belleville store locations?
- Do you have experience with small engine repair?
- Please provide a cover letter that mentions your hobbies, and activities you are passionate about or have extensive knowledge in that relate to items sold at Greenbacks, as well as why you would be a good fit for this position?
Experience:
- sales: 2 years (preferred)
- customer service: 2 years (preferred)
Licence/Certification:
- Driving Licence (preferred)
Work Location: In person