Dental Practice Leader
Practice: Dentistry on Lawrence
Location: Kitchener
Website: https://dentistryonlawrence.ca
Role Type: Full-Time
Role Hours: Friday: 8:00 a.m. – 1:00 p.m.; Monday: 8:00 a.m. – 7:00 p.m.; Tuesday–Thursday: 8:00 a.m. – 5:00 p.m.; Saturday & Sunday: Closed.
Job Overview
Dentistry on Lawrence is a family-friendly, patient-centered, moderndental practice dedicated to providing exceptional care in a welcoming and supportive environment.
We are seeking a motivated, people-focused, and operations-driven Practice Leader to join our team. This leadership role is integral in supporting both the clinical and administrative teams while ensuring smooth daily operations, high-quality service delivery, and a positive practice culture.
The ideal candidate brings leadership experience, strong communication skills, and a passion for supporting teams in delivering excellent patient care.
Key Responsibilities
- Oversee day-to-day operations to ensure efficiency, productivity, and a consistently positive patient experience.
- Lead, coach, and mentor administrative and clinical support team members to foster engagement, development, and retention.
- Partner with dentists and clinical leaders to align operations with high-quality patient care and clinical priorities.
- Monitor and analyze key performance indicators (KPIs); identify improvement opportunities and implement action plans.
- Ensure compliance with all health, safety, infection control, and regulatory requirements.
- Oversee scheduling, payroll administration, accounts receivable, and inventory management.
- Support recruitment, hiring, and onboarding of new team members.
- Facilitate effective communication across the practice and promote a culture of teamwork, accountability, and continuous improvement.
- Handle patient concerns professionally and ensure timely resolution.
- Maintain accurate operational records and contribute to strategic planning and practice growth initiatives.
Qualifications
- Diploma or degree in Business, Office Administration, Healthcare Management, or a related field.
- 3–5 years of management or supervisory experience (dental or healthcare setting preferred).
- Strong leadership, coaching, and interpersonal skills with the ability to build trusted relationships.
- Demonstrated experience overseeing HR functions, including hiring, onboarding, coaching, performance reviews, and managing disciplinary actions or terminations with professionalism and discretion.
- Proven ability to manage budgets, forecasting, scheduling, performance metrics, and operational processes.
- Experience with dental practice management software such as Dentrix, Tracker, Abeldent, Paradigm, Cleardent, or equivalent.
- Proficiency in Microsoft Office (Excel, Word, Outlook).
- Strong problem-solving and organizational skills with excellent attention to detail.
- Commitment to compliance, patient safety, and fostering a positive practice culture.
- Flexibility to work varied hours based on practice needs.
Practice Snapshot
Practice Name: Dentistry on Lawrence
Location: Kitchener, Ontario
Operatories
- Total Operatories: 8
- Hygiene Operatories: 3
- Dentist (DDS) Operatories: 5
Clinical Team Structure
- Number of Hygienists per Day:
*
- Monday: 3
- Tuesday: 3
- Wednesday: 3
- Thursday: 3
- Friday: 2, every other Friday 3
- Specialty Services Offered: Sedation dentistry offered one day per month
Office Environment & Culture
We are a friendly and supportive dental office with a positive, collaborative atmosphere. Our team works closely together to ensure every patient receives an exceptional and welcoming experience.
Technology & Software
- Practice Management Software: Tracker
- Digital Tools: SIDEXIS, PS2, PrimeScan, CEREC, SureSmile, Formlabs Form 3B, Formlabs 3BL Printer, MaxAssist
Neighborhood Highlights / Landmarks
Conveniently located near everyday amenities including Tim Hortons, McDonald's, and two nearby shopping plazas, providing easy access to dining, shopping, and services for both patients and staff.
Compensation
- Pay Range: $40.00–$45.00 per hour
- Compensation is commensurate with experience and skills.
Ready to Take the Next Step?
If you're looking to join a team that is rooted in trust, guided by excellence, and committed to elevating patient care through innovation and digital dentistry, this is the place for you. We are a values-driven organization that empowers our teams, invests in growth, and embraces modern technology to deliver a truly exceptional patient experience.
If you want to make a meaningful impact every day, be supported by a collaborative culture, and grow your career within a forward-thinking dental network, we would love to meet you. Apply now and grow your career with us.
Work Location: In person
