Position Summary:
Inspired by a commitment to excellence, the food & beverage team at our Company creates unforgettable memories for our guests. The First Cook is responsible for preparing and producing food items, a la carte, buffets, banquets, etc. to specified requirements set by the Head Chef and Food & Beverage department. The First Cook is flexible; open-minded and confident to take over any section of the kitchen operation at any time. The First Cook’s goal is to ensure a high level of food quality, value, consistency, and satisfaction to the guests.
- Please note this is a seasonal/contract position.*
Crew Benefits:
- Competitive Wage
- Retention Bonus - up to $500.00!
- Complimentary Cruise Tickets & Uniforms
- Crew Recognition Awards
- Complimentary Meals
- Crew Referral Program - up to $200.00 per referral
- Crew Events
- Paid Training
Duties and Responsibilities:
- Coordinates with the Head Chef action plan for the meal period.
- Inspect pre-opening progress and direct/assist as needed to ensure that all food operations meet or exceed standards and passenger expectations.
- Responsible for supervision and administration of line cooks and dishwashers during meal periods.
- Ensure that all Galley departments are always in full compliance with all company, Public Health, and Transport Canada rules and regulations at all times.
- Participate in pre-shift and post-shift line meetings.
- Ensure that all food specifications and presentations are adhered to during the meal period.
- Daily attention to all cost control systems.
- Meet and exceed passenger expectations by ensuring departments provide “amazing experiences”.
- Maintain compliance with the company grooming and uniform standards.
- Demonstrate a leadership style conducive to exceeding standards and maximizing crew retention.
- Assist as needed in all mandated inventories and orders.
- Responsible for the Food Preparation, Food Service and Cleaning Procedures for the menu items, tasks and equipment section assigned to them.
- Responsible for maintenance and cleaning in the respective sections.
- Takes part in food storage loading, requisitioning, and maintenance (quality and quantity controls) when required.
- Maintains the high standard presentation of food and buffets, with guidance from the Head Chef, prepares menu production forecasting, daily requisition and production, and adheres to progressive cookery.
- Participates in all kitchen activities to the agreed standards and to the complete satisfaction of the passengers.
- Is responsible for the preparation and cooking of food to the highest standards to establish an efficient flow of food.
- Work towards minimizing spoilages and utilizing food surpluses.
- Accepts training and guidance on a continuous basis. Passes along best practices and techniques to fellow crew members.
- Encouraged to give input for improvements in raw material, menus, cost savings and equipment.
- Ensure that all plating and buffets are well presented.
- Assures that all food requests are executed to the fullest satisfaction of the passenger in accordance with the Company's policies and in a timely fashion.
- Prioritizes quality, production and completion of duties.
- Participate and is aware of all Transport Canada mandated drills and emergency procedures as directed.
- Be prepared to begin work at scheduled time.
- Other duties as assigned by the manager or supervisor on duty.
Requirements & Qualifications:
- O.S.S.D. or equivalent as recognized by the Ministry of Education.
- Minimum two (2) years comparable kitchen experience required.
- Food Handler’s Certificate.
- Hospitality or Culinary degree considered an asset.
- Energetic and enthusiastic personality essential.
- Will be closely supervised; must be able to take direction.
- Must be able to effectively understand and convey written and verbal information to coworkers and guests.
- Must possess a service orientation – actively looking for ways to help others.
- Will work for extended periods without sitting.
- The nature of the work may be strenuous, and the work environment may be warm.
- Required to lift and move heavy items such as cases of provisions and large containers of prepared foods.
- Will be required to be available for work on weekends, evenings, and all major holidays.
- Ability to reach, bend, stoop, wipe, push, pull, move and/or lift. Ability to safely move up to 40lbs (18kgs).
- Wear assigned Personal Protective Equipment (PPE) (i.e. non-slip shoes, gloves, weather appropriate dress attire).
City Cruises Canada does not use AI technology in any part of the recruitment process.
