Position Overview
The Student Coordinator is responsible for the day to day administration of student registrations, scheduling records, billing coordination, and customer service at the Visionary Centre for the Performing Arts.
The Student Coordinator serves as an important point of contact for students, parents, instructors, and management, ensuring that registrations and program operations run smoothly and that families receive a professional, welcoming experience.
Key Responsibilities
- Process new and returning student registrations.
- Provide families with information about programs, classes, instructors schedules tuition, policies and performance opportunities.
- Assist families in selecting appropriate programs and lesson times.
- Maintain accurate student profiles, contact information, program enrollment and attendance records.
- Process withdrawals, transfers, make up lessons and attendance records.
- Maintain waiting lists and follow up with prospective students.
- Maintain confidentiality of sensitive information while managing records meticulously in compliance with organizational standards.
- Process registrations, payments, deposits, refunds, credits, account adjustments and preauthorization of payment for future fees in accordance with Centre policy.
- Monitor outstanding student accounts and communicate with families regarding balances.
- Coordinate with accounting regarding tuition and account issues.
- Prepare registration and enrollment reports for Management.
- Ensure that Centre Policies and procedures are consistently Followed.
- Provide instructors with accurate class lists, schedules, attendance information, and relevant student information.
- Assist with instructor scheduling and substitute arrangements when required.
- Help ensure instructors have the information and resources necessary to deliver their programs effectively.
- Assist management with student retention and enrollment activities.
- Follow up on enquiries, trials, leads and prospective students.
- Identify opportunities to increase enrollment in under-subscribed programs.
- Assist with open houses, registration events, promotional activities and community events.
- Maintain accurate lead and inquiry information.
Pay: $40,000.00-$45,000.00 per year
Benefits:
- Casual dress
- Company events
- Dental care
- Disability insurance
- Life insurance
- On-site parking
Work Location: In person
