At Silverberry Physiotherapy / Innovation Physical Therapy Clinics , we are looking for an experienced and motivated admin/receptionist with a mature and professional attitude to join our existing team for a long-term position. Successful candidates will join a team of professionals who prioritize safe and effective patient care. Our team operates to ensure that every visit is an exceptional experience.
Available shifts: Silverberry Physiotherapy / innovation Physical Therapy Clinics.
Timings: Monday-Friday: Mornings/ Evenings.
Weekends: Hours vary
Address:
Silverberry Physiotherapy / Innovation Physical Therapy Clinics.
Responsibilities:
- Key holder - opening/closing the clinic.
- Answered incoming calls and checked/responded to emails and voicemails promptly.
- Correspond with clinicians and aides.
- Welcome patients, new patient intake, and informing clinicians of arrived patients.
- Input patient information into the EMR system and bill to extended health benefits/insurance companies etc. via various billing portals
- Check mail, apply for payments, and record cheques.
- Report tracking and ensuring all reports are submitted promptly
- Follow up with patients, take payments, and book the next appointments.
- Handling difficult situations that require quick decision-making
- Daily communication with WCB case workers, law offices, insurance adjusters
- Reconcile daily payments and complete day-end logs.
- Travel and cover at other clinics may be required.
- This position requires cross-training in PT Aide duties and to help as needed.
- Maintain infection control standards: This may include but is not limited to cleaning treatment tables, sanitizing equipment, completing laundry, and disinfecting washrooms.
- General housekeeping duties as required: cleaning surfaces, sweeping/mopping, dusting, etc. to keep workspaces clean and organized.
- Clinic organization and restocking
- Other tasks as required
Requirements:
- Experience preferred with billing, Invoicing, and using EMR.
- Professional and effective English communication skills
- Strong computer and typing skills are a must
- Ability to prioritize tasks in a fast-paced environment
- Independent worker who is also a strong/supportive team player
- Strong attention to detail with a friendly and positive attitude
- Must have a flexible schedule based on clinic demand.
- Demonstrates integrity and professionalism
- Clear criminal record
- Professional appearance
- Flexible to cover weekends.
Interviews will be done in person at Silverberry Physiotherapy Clinic, Unit 201, 3323. 34 Street, NW. Edmonton.
Wage:$17.00- 20/ hr, negotiable, based on experience and other factors.
Please note that remote work is not available for this position.
Please do not call regarding job postings - applications are only accepted via Indeed.
Job Types: Full-time.
Schedule:
- Day.
- Monday to Friday
- Morning shift
- Evening Shift.
- Weekends as needed
Work Location: In person
Job Types: Full-time, Permanent
Pay: $17.00-$20.00 per hour
Work Location: In person
