Job Summary: We’re seeking a hardworking and enthusiastic part time Customer Service Representative to provide top-notch service to our customers. Ensuring that every guest feels valued and leaves with a smile. Your role will involve handling transactions, answering questions, and helping to maintain a clean and inviting atmosphere while also helping the kitchen with tasks such as scooping cookies, making quiche shells and other tasks.
Key Responsibilities:
- Drink Making: Making a variety of cold and hot drinks including coffees, lattes, smoothies, and more.
- Customer Interaction: Greet customers warmly, take orders, and assist with product selection. Provide recommendations based on customer preferences and dietary restrictions.
- Cash Handling: Process transactions accurately using the register, handle cash, credit, and debit payments, and manage the cash drawer.
- Store Maintenance: Keep the front-of-house area clean and organized, including shelves, displays, and dining areas. Assist with stocking and restocking items as needed.
- Back-of-House Support: Assist with tasks such as scooping cookies, preparing quiche shells, and other bakery preparation tasks as needed. Ensure that all products are prepared according to our high standards.
Qualifications:
- Experience: Previous experience in customer service, food service environment, and barista experience is an asset. On-the-job training will be provided.
- Skills: Excellent communication and interpersonal skills. Ability to multitask and work in a fast-paced environment.
- Attitude: Positive, friendly demeanor with a genuine interest in providing exceptional customer service.
- Availability: Flexible availability, including weekends and holidays.
Physical Requirements:
- Ability to stand for extended periods and lift up to 25 pounds.
- Comfortable working in a busy environment with frequent interaction with customers.
Benefits:
- Employee discounts on bakery products
- Opportunities for advancement
- A supportive and inclusive work environment
Job Types: Full-time, Part-time
Pay: From $17.60 per hour
Benefits:
Experience:
- Customer Service: 1 year (required)
Work Location: In person
