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The City of Thunder Bay provides exceptional quality of life to those who live, work, and play in Thunder Bay – a culturally vibrant, economically diverse community with a metro population of over 120,000. Located on the north shore of Lake Superior, under the protective watch of the Sleeping Giant, Thunder Bay is rich in people and resources, and connects Northwestern Ontario to the world. We value our high quality of life and promote a clean, green, beautiful, and healthy community that provides economic opportunity, respects diversity, and provides affordable and safe neighbourhoods that are accessible to all.
The City of Thunder Bay is a place where art, culture and nature come together!
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Job Specific Information:
Should this temporary vacancy be filled by a regular full-time employee, seniority and benefits will continue in the normal manner and the regular employee will continue to maintain normal, full-time status for the duration of the appointment.
If it becomes known that the position is permanent, it will be reposted and filled in the normal fashion.
Job Description:
POSITION SUMMARY: Under the general supervision of the Supervisor, reads water meters to facilitate customer billing; and identifies meter equipment problems.
MAJOR RESPONSIBILITIES:
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Reads water meters on assigned routes and records readings into electronic hand-held meter-reading equipment.
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Obtains final readings for changes of ownership and tenant moves.
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Identifies health and safety concerns related to unsafe access to the meter.
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Detects and reports atypical conditions on meters and remote readouts.
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Responds to customer inquiries related to meter reading; directs billing inquiries to the appropriate Revenue Division staff and meter issues to the Meter Shop.
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Performs such other related duties as may be assigned.
QUALIFICATIONS:
Education/Experience:
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Secondary school graduation
Skills/Abilities:
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Must be able to converse with the public in a courteous and tactful manner
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Must be at a basic skill level in on-line data entry skills
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A working knowledge of the Occupational Health and Safety Act
CONDITIONS OF EMPLOYMENT:
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Must be physically capable of performing the duties of the job class
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Will be required to travel to various work locations and provide own transportation
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Must undergo a successful Criminal Record and Judicial Matters Check (CRJMC)
General Information:
As an equal opportunity employer, the City of Thunder Bay encourages applications from Indigenous peoples, persons with disabilities, members of visible minority groups and women.
ONTARIO HUMAN RIGHTS CODE: It is a contravention of the Human Rights Code of Ontario to discriminate on the basis of: race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, marital status, family status, disability, age, record of offences, gender identity or gender expression. Therefore, a resume submitted to the City must not include references to any of the above characteristics. Do not include:
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Photos
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Any certificates that have photo identification
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Driver’s licences
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Police records checks
Note: The above documentation will be requested by the Human Resources & Corporate Safety Division should you be the successful applicant. If a Criminal Record Check is required, it will be requested by Human Resources should you be the successful applicant. Please do not submit your Criminal Record Check with your application.
ACCOMMODATION: Reasonable accommodations are available upon request for all parts of the recruitment process.
PRIVACY: Personal information on this form is collected under the authority of the Municipal Act, c. 302, as amended, and will be used to determine eligibility for employment. Questions about this collection of personal information should be directed to the Human Resources & Corporate Safety Division, 125 Syndicate Ave Suite 42, Thunder Bay, Ontario, P7E 6H8, Telephone: 625-3866
Application forms must reference the competition number and be submitted to Human Resources by 11:59 p.m. on the closing date.
