Aspen thrives on taking on the biggest heavy haul design and manufacturing challenges in North America. Ready to roll where others fear to tread, the Aspen approach is built on a foundation of tenacity, perseverance, and unwavering determination – just like the people who use them. Aspen is a growing business looking for people with energy, drive and passion to contribute to our team.
Administrative assistants perform a variety of administrative duties in support of the company. You are the face of our business in Leduc. You will greet visitors and ensure they are directed to correct resource as well as answer inbound calls. In addition to reception duties, you will provide general clerical and administrative support for our various departments.
Main Responsibilities
- Greet visitors in person and by telephone, ascertain nature of business and direct visitors to the appropriate person.
- Manage multi-line telephone system, and direct inquiries to appropriate departments.
- Process inbound and outbound mail and office courier shipments.
- Supporting customers with arranging freight for completed trailers including border documentation as needed.
- Yard control (sign in/out logbook) for customer and vendor access.
- Organize and coordinate meetings, appointments and employee events
- Open and distribute incoming regular and electronic mail and other material and coordinate the flow of information internally and with other departments.
- Order office supplies and maintain inventory.
- Set up and maintain manual and computerized information filing systems.
- Coordinate service vendors (cleaners, etc.).
- Performs various administration duties to support the other operational departments including preparation and processing of routine documents and spreadsheets.
- Schedule and confirm appointments and meetings.
- Process and apply customer payments received via cheque, EFT, ACH, wire transfer, credit card
- Generate and distribute monthly customer statements.
- Monitor customer accounts and follow up on outstanding balances.
- Maintain accurate customer account records and payment histories.
- Investigate and resolve billing discrepancies.
- Coordinate with customers and internal departments regarding invoicing.
- Assist with month-end accounts receivable activities and reporting as required.
- Overflow support for accounting team members.
- Pick up supplies and orders locally when required.
- May compile data, statistics and other information to support research activities.
Attributes and Skills
- Clear and concise verbal communication.
- Out going personality with unwavering professionalism.
- Detail-oriented, pride in 100% Accuracys
- Great Teamwork and Collaboration.
- Excellent organizational skils.
- Exceptional computer skills in Microsoft Office.
- Experience in the capital goods industry is an asset.
- Strong analytical and problem-solving skills.
- Ability to meet tight deadlines.
- Strong ability to maintain confidentiality.
Experience and Education
- 1 year Administration experience.
- 1 year of accounts receivable experience.
- Completion of secondary school is required.
- Completion of a one- or two-year college or other program for administrative assistants or secretaries or previous clerical experience is an asset.
Working Conditions
- The work performed is carried out indoors in a regulated environment
- Regular fast pace or work with tight deadlines
- A medium stress environment due to timelines
Shift Availability
- Monday to Friday – 8:00 am – 4:30 pm
Benefits
- Competitive Wages
- Extended Health Care & Dental Benefits
- AD&D, Life and STD Disability Benefits
- RRSP
- Employee and Family Assistance Program (EFAP)
- Company supplied PPE equipment
- Great work life balance
- Year-round work
- Weekend and Overtime work available
- Stable career
- Family environment and company culture
Apply now to join North America’s premier supplier of heavy haul transportation equipment! Aspen Custom Trailers is a fast-paced, entrepreneurial company poised for significant ongoing growth. Thank you for your interest in Aspen Custom Trailers. Only applicants selected for an interview will be contacted. If you would like to know more about Aspen, please visit www.aspentrailer.com
