About Us: Since 1977, Westcan Advanced Communications Solutions has successfully deployed, maintained, and serviced mission-critical and public safety voice networks, coverage enhancement solutions, wireless broadband networks, and engineered microwave backhaul systems across Western Canada.
Our team includes experienced APEGA-certified engineers, PMP-certified project managers, and one of Western Canada’s largest groups of factory-trained technicians. We proudly support Heavy Industrial, Mining, Energy, Public Safety, Government, Commercial, and Municipal customers with reliable, integrated wireless communication systems where downtime is not an option.
Job Summary: We are seeking a motivated and customer-focused Operation Support Representative to join our growing team in Edmonton, AB. This role is ideal for an organized individual who enjoys performing a range of administrative tasks. This role serves as a point of contact between employees and customers and ensures everything meets or exceeds expectations.
Key Responsibilities:
- Ensure accurate and timely processing of deliverables.
- Assist with order costing and monitoring margin.
- Track and monitor inventory in relation to open orders.
- Effectively coordinate between departments to accurately process sales orders and deliverables.
- Process labour cost for various departments.
- Assist with project and maintenance agreement costing.
- Obtain any 3rd party back-up required for billing and attach to work order.
- Review of the 3rd party charges for any outstanding billing requirements.
- Follow administrative team expectations, goals and performance metrics.
- Assist with all other duties as required.
What You Bring
Experience & Qualifications
- Post secondary education.
- 1+ years of experience in an administrative role.
- Intermediate understanding of Microsoft Office programs.
- Understanding of Inventory, Purchasing, Shipping and Receiving.
- Previous experience in Accounts Receivable is considered an asset.
- Experience in telecommunications is an asset.
Skills & Attributes
- Excellent communication skills.
- Ability to manage multiple tasks in a fast-paced environment.
- Proficient in ERP software and MS Office Suite.
Compensation:
This role offers a base salary of $45,000 - $50,000.00 annually.
Additional benefits include:
- Comprehensive extended health benefits.
- RRSP matching program.
- Paid vacation.
- Monday to Friday schedule 8:00 a.m. to 4:30 p.m.
- Ongoing training, professional development, and technical support.
Interested in joining a team that’s building the future of industrial communications?
Submit your resume and a cover letter highlighting your relevant experience and what makes you an ideal fit for this opportunity at Westcan Advanced Communications Solutions.
Please submit your resume and cover letter to [email protected]
Job Type: Full-time
Pay: $45,000.00-$50,000.00 per year
Benefits:
- Company events
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- RRSP match
- Vision care
Ability to commute/relocate:
- Edmonton, AB T5L 4R4: reliably commute or be willing to relocate with an employer-provided relocation package (preferred)
Work Location: In person
