For over 45 years, Touch of Gold has been Halifax’s premier destination for fine jewellery and Swiss timepieces. We take pride in offering an elevated client experience built on trust, craftsmanship, and genuine connection. Our boutique is defined by a refined yet welcoming atmosphere, where every detail is considered, and every interaction reflects our dedication to excellence. At Touch of Gold, we believe luxury is not only found in the products we carry, but in the care, knowledge, and professionalism we bring to every client relationship. Joining our team means becoming part of a dedicated group of professionals who share a passion for exceptional service, integrity, and the enduring beauty of fine craftsmanship.
Position Summary
As the first point of contact within our showroom, the Host plays an integral role in shaping each client’s experience. With warmth, professionalism, and quiet confidence, you will welcome guests, offer assistance, and ensure a seamless introduction to our world of fine jewellery and Swiss watches. This role blends hospitality and brand ambassadorship, creating an atmosphere that reflects our commitment to exceptional service and timeless luxury.
Permanent, Part-time
Schedule
Fridays & Saturdays, 9:30 a.m. – 5:00 p.m.
Key Responsibilities
Client Reception
- Warmly welcome every guest entering the showroom.
- Anticipate client needs with attentiveness and genuine hospitality.
- Support the flow of appointments to ensure an unhurried and refined client experience.
Client Experience Coordination
- Collaborate with Sales Associates to ensure smooth introductions and transitions.
- Maintain an atmosphere of calm, privacy, and discretion throughout the showroom.
- Manage wait times thoughtfully, ensuring guests feel comfortable and cared for.
Brand Representation
- Embody the elegance, values, and spirit of Touch of Gold through poise, presentation, and communication.
- Maintain deep knowledge of brand heritage and current collections.
Operational Support
- Maintain the cleanliness and presentation of the showroom and lounge areas.
- Support store operations, including product presentation and packaging when required.
- Support event hosting and store activations.
Ideal Candidate
- Presents themselves with poise and communicates with clarity and warmth.
- Experience in luxury retail, hospitality, or concierge environments.
- Composed, with a keen sense for anticipating client needs.
- Team-oriented and dependable.
- A genuine appreciation for fine jewellery, craftsmanship, and the art of service.
- Multilingual abilities are an asset.
Job descriptions are not intended as nor should they be construed to be, exhaustive lists of all responsibilities, skills, efforts and working conditions associated with the job.
Ready to join us? Please apply through this posting. We look forward to hearing from you!
Pay: $20.00-$25.00 per hour
Experience:
- Customer service: 2 years (preferred)
Location:
- Halifax, NS B3J 1G4 (required)
Work Location: In person
