About the Role
Are you an experienced dental administrator ready to take the lead at the front desk? Toothworks Pine Ridge Dental Centre is looking for a Senior Administrator to oversee daily front-office operations, mentor junior admin staff, and ensure a seamless patient experience from check-in to checkout.
Key Responsibilities
- Oversee the daily operations of the dental office, including scheduling, patient flow, and front desk coverage
- Verify and submit insurance claims, manage collections, and resolve billing discrepancies
- Act as the go-to resource for junior receptionists/administrators, providing training and day-to-day guidance
- Monitor and drive operational goals, including new patient growth and case acceptance
- Support marketing and promotional initiatives to build the patient base
- Manage multi-line phone system and ensure a professional, welcoming presence at reception
Qualifications
- Previous dental office experience required, ideally in a senior or lead administrative capacity
- Proficient with computers and Abeldent Dental Practice Management software
- Strong understanding of dental billing, insurance claims processing, and collections
- Proven ability to train, support, and guide administrative team members
- Positive, dependable, and able to bring your best self to work every day
BENEFITS
- Competitive Pay
- Paid time off
