Locations:
- 446 Winston Rd, Grimsby, ON
- 1030 Lower Lions Club Rd, Ancaster, ON
Please indicate in your application whether you are interested in the Grimsby location, the Ancaster location, or either location.
About Dia Physio Care
Dia Physio Care is a physiotherapist-owned clinic specializing in sports injury rehabilitation and musculoskeletal care. We are passionate about helping athletes and active individuals recover, move better, and live pain-free. Our clinics are committed to providing exceptional patient care in a welcoming, supportive environment where both patients and team members can thrive.
We are currently hiring two friendly, organized Front Desk Receptionists to join our growing team. This is a long-term opportunity for someone who enjoys working in a fast-paced, patient-focused healthcare setting.
Responsibilities:
- Welcome patients and create a positive first impression.
- Answer phone calls and respond to patient inquiries professionally.
- Schedule and manage appointments using Jane software.
- Process direct billing for extended health insurance plans.
- Manage WSIB (Workplace Safety and Insurance Board) and Motor Vehicle Accident (MVA) patient billing and related administrative documentation.
- Collect patient payments and reconcile daily transactions.
- Perform accurate data entry and maintain confidential patient records.
- Assist with administrative tasks using Google Workspace (Docs, Sheets, Calendar).
- Keep the reception area clean, organized, and welcoming.
- Support the clinical team with daily office operations.
- (Optional) Assist with basic social media (Instagram) updates.
Qualifications:
- 1–2 years of experience working in a physiotherapy, chiropractic, or multidisciplinary healthcare clinic.
- Experience using Jane App is strongly preferred.
- Experience with direct billing is required.
- Excellent communication and customer service skills.
- Strong organizational and multitasking abilities.
- Professional, reliable, and detail-oriented.
- Positive attitude and enjoys working as part of a team.
If you’re passionate about helping patients and want to grow with a dedicated healthcare team, we’d love to hear from you!
Job Types: Part-time, Fixed term contract, Apprenticeship, Internship / Co-op
Pay: $18.00-$25.00 per hour
Benefits:
- Flexible schedule
- On-site parking
Flexible language requirement:
Application question(s):
- Do you have experience with Jane software?
Experience:
- Physiotherapy front desk: 1 year (required)
Work Location: In person
