Job Description
Vista Security is seeking an experienced and professional Full-Time Retail Security Guard to join our team in Cookstown, ON. This role is ideal for individuals with a strong background in customer service, deterring theft, and responding to incidents.
As a retail security guard, you will play a key role in supporting the client and ensuring the smooth day-to-day operation of security services. You’ll help maintain a visible presence throughout the property, and assist in upholding a safe, professional, and welcoming environment for shoppers, and staff.
We are looking for a dependable guard who demonstrates integrity, professionalism, and sound judgment in every situation. The ideal candidate will have hands-on experience in conflict resolution, emergency response, and team coordination within a dynamic retail environment.
This role offers excellent exposure to supervisory responsibilities and a clear path toward future leadership opportunities in the security field.
If you are a proactive and motivated security professional ready to take the next step in your career, we encourage you to apply today.
This job posting is for an existing vacancy.
Job Duties
- Assist in incident response, report writing, and maintaining accurate records such as daily activity and equipment logs.
- Provide a visible security presence by monitoring and patrolling assigned areas, responding promptly to routine, emergency, and law enforcement-related calls.
- Identify, investigate, and address potential security breaches, safety hazards, thefts, or property damage.
- Deliver exceptional customer service by assisting visitors, responding to inquiries, and representing both Vista Security and the client site with professionalism.
- Respond appropriately to emergencies, including fire, medical, and security incidents, and coordinate with emergency services as needed.
- Escort emergency personnel such as police, fire, and paramedics to designated locations when required.
- Collaborate with on-site service providers and stakeholders to ensure a safe and secure environment for all.
Job Requirements
- Must be legally eligible to work in Canada.
- Valid Ontario Security Guard Licence (in good standing).
- Minimum of 1–2 years of security experience (mall or retail environment preferred).
- Strong knowledge of the Criminal Code of Canada and Trespass to Property Act.
- Excellent communication, observation, and problem-solving skills.
- Professional appearance and conduct at all times.
- Ability to work flexible shifts, including days, evenings, weekends, and holidays.
- Must be physically able to stand and walk for extended periods (up to 12 hours).
If you are a proactive individual with a passion for security and ensuring the safety of others, we invite you to apply for the Mall Security position with us.
Pay: $19.00 per hour
Ability to commute/relocate:
- Cookstown, ON: reliably commute or plan to relocate before starting work (preferred)
Application question(s):
- Are you able to work Weekends
Licence/Certification:
- Do you have a valid Security Licence (required)
Work Location: In person
