About Freehand Hospitality
Rooted in chef-led creativity, our team is passionate about bringing people together with bold flavours, thoughtful ingredients, and warm, welcoming service. We celebrate diverse culinary styles—from upscale Maritime dining to classic French fare—paired with genuine hospitality that leaves a lasting impression. Every dish tells a story, and every experience celebrates connection, community, and a true sense of place in Halifax.
About Bar Sofia
Showcasing the vibrant essence of Latin cooking, Bar Sofia is a paradise for shared plates and cocktails. Led by celebrated Chef Anthony Walsh, Bar Sofia playfully nods to his family’s Argentinian heritage as well as the next generation of food lovers, artists and adventurers.
Highlighting fresh and bright flavours, Bar Sofia’s all-day menu features an array of tasty snacks and small plates including addictive empanadas and colourful salads; along with larger format meat, seafood and vegetable dishes meant for sharing among friends old and new.
Job Description
Under the direction of the General Manager, we are looking for an Supervisor at Bar Sofia who will be accountable for the day-to-day operations of the restaurant including staffing, cost controls, staff training, budgeting, administration and active floor management during service.
What you will be doing:
- oversee day-to-day operations during assigned shifts;
- ensuring all opening and closing procedures are completed accurately;
- support, guide and train front-of-house staff during assigned shifts;
- interacting with guests, addressing inquiries, managing feedback, and complaints promptly and professionally;
- liaising with back of house leadership as appropriate to resolve any issues regarding food quality or presentation complaints;
- acting as a team player and stepping in to assist with additional duties when necessary;
- completing floor shifts when needed;
- assisting with inventory and liquor orders;
- delegating tasks behind the bar during service;
- such other similar or related duties as may be required from time to time.
The person we are looking for has:
- a post-secondary diploma/degree in Business or Hospitality is considered an asset;
- experience in a high volume, fast paced hospitality environment;
- previous experience managing events is considered a strong asset;
- WSET Intermediate Wine Certificate or comparable is considered an asset;
- a strong understanding of Five-Star service standards and ensuring these are consistently met or exceeded;
- the ability to anticipate and fulfill guests' needs before they even ask, ensuring a flawless dining experience;
- a proven track record of managing upscale or fine dining restaurants to understand the complexity of serving guests with high expectations;
- superior verbal and written communication skills;
- the ability to demonstrate extreme organization in a fast-paced environment while acting as a team player;
- skills in addressing and resolving guest complaints or concerns with tact, ensuring a positive outcome without compromising the guest experience;
- familiarity with premium beverage offerings, including fine wines, cocktails, and specialty coffees, to complement the dining experience;
- the ability and a passion to create memorable guest experiences through personalized service, remembering preferences of frequent diners, and making guests feel like a VIP.
What’s in it for you?
- Competitive salary
- Gratuities
- Comprehensive extended Health & Dental benefits
- Access to our gym and fitness facility
- 50% dining discount at Freehand locations
- Company RRSP contributions
- Uniform and dining allowance
- Employee Assistance Program
- Eligible for company referral bonus program
- Internal growth opportunities
A member of The Armour Group, Freehand Hospitality is an equal opportunity employer. We value our employees and their well-being. If you would like to join an organization with which you can have a work-life balance, career growth, long term job stability, and an opportunity to positively contribute to the community, this position may be for you!
Qualified applicants are invited to apply online and/or submit their resume and cover letter to
[email protected]. While we thank all applicants, only those selected for an interview will be contacted.
