We are looking for a Front Desk Agent to join our team and provide excellent customer service to our guests. The successful candidate will be responsible for greeting guests, checking them in, answering phones, and providing information about the hotel and local area. The ideal candidate should have excellent communication skills and be able to work in a fast-paced environment. We are looking for someone who is friendly, organized, and detail-oriented.
Responsibilities:
- Greet and welcome guests in a professional and friendly manner.
- Answer questions about the hotel and its services.
- Provide information about local attractions.
- Handle guest check-ins and check-outs.
- Handle guests’ complaints in a professional manner.
- Maintain a neat and organized front desk area.
- Ensure that all paperwork is completed accurately and on time.
- Help housekeeping team with laundry
Job Types: Seasonal, Part-time
Contract length: 6 months
Part-time hours: 18 per week
Pay: $17.00-$19.00 per hour
Ability to commute/relocate:
- Wolfville, NS: reliably commute or plan to relocate before starting work (required)
Experience:
- Customer service: 1 year (preferred)
Work Location: In person
