Invoicing & Accounts Receivable (A/R)
· Prepare and issue clear, accurate invoices for completed plumbing and HVAC service calls, maintenance contracts, and large installations.
· Process incoming cheques, credit cards, e-transfers, and EFTs; record deposits accurately in the accounting system.
· Address customer billing questions or discrepancies with a friendly, professional, and solutions-oriented approach.
· Monitor aging A/R reports and follow up politely but firmly with residential and commercial clients on outstanding balances.
2. General Administration & Office Support
· Organize, maintain, and archive physical and digital office files, records, and compliance documentation.
· Assist with incoming calls, office emails, and general client inquiries, directing complex issues to appropriate team members.
· Support with document preparation, data entry, reports, and scheduling as needed.
· Reconcile incoming vendor invoices (parts, equipment, and utility bills) against receipts and work orders to ensure accurate record-keeping.
Qualifications & Skills
· 2+ years of hands-on experience in invoicing, administration, or bookkeeping.
· Experience in construction, plumbing, HVAC, or field service trades is a strong asset.
· Hands-on experience with QuickBooks and Microsoft Excel; familiarity with dispatch or work-order management software is a plus.
· High level of accuracy and detail, excellent verbal and written communication skills, and the ability to prioritize tasks in a fast-paced environment.
Pay: $22.00-$25.00 per hour
Work Location: In person
