Job Overview
We are opening our expanded facility with olympic trampolines and a parkour gym and are seeking a support front desk staff to join our team. The ideal candidate will help our main front desk staff during busy weekends by performing cleaning duties, checking in customers, taking payments, answering the phone and ensure smooth facility operations. This role requires excellent communication skills, strong cleaning abilities, and ability to learn/use POS system.
Responsibilities
- Maintain general cleaning duties throughout the facility (bathrooms, party rooms, entrance, sometimes the gym floor (trampoline space and parkour gym).
- Greet visitors and customers in a courteous and professional manner at the front desk
- Answer phone systems efficiently using proper phone etiquette
- Use POS system to see booking schedule and check-in customers.
- Handle front desk duties such as checking in customers, verifying information, and taking payments
- Provide exceptional customer support by addressing inquiries promptly and professionally
Qualifications
- Strong computer skills
- Excellent organizational skills with the ability to multitask effectively
- Exceptional customer service skills with professional phone etiquette
- Ability to handle front desk responsibilities efficiently in a fast-paced environment
- Ability to be on your feet for a few hours at a time and go up and down stairs often.
Requirements:
- Must be over 18 years of age
- Must be available on Saturdays/Sundays for 3-5 hour shifts
This role offers an engaging and fast-paced work environment where your cleaning, organizational skills and customer service expertise will make a meaningful impact. We value professionalism, attention to detail, and a positive attitude in our team members. This role offers the oppertunity to become a front desk staff in the fall.
Pay: From $17.60 per hour
Work Location: In person
