Oakville Allergy And Asthma Specialists is looking for a Medical Office Assistant (MOA) to join our incredible team at our brand-new clinic in Oakville! We are seeking an individual with exceptional communication and organization skills, coupled with a passion for patient service. If you have experience in any medical administration role (walk-in, family practice, specialists office, etc.), we want to hear from you!
This is a full-time role (40 hours/week).
Role Objectives
- Deliver an exceptional experience to all patients upon arrival or over the phone
- Support multiple doctors and other health care professionals by performing necessary administrative tasks and nursing duties
- Perform appointment bookings, reminders, and cancellations
- Process patient referrals, manage patient information database, and ensure accuracy of medical information (ie valid OHIP numbers, etc)
- Take patients to exam rooms, and coordinate effective patient flow
- Administer allergy shots and perform allergy skin tests, as directed by the doctor
- Maintain a tidy and presentable reception area, and a safe clinic environment
- Manage inventory of medical and office supplies, and stock exam rooms accordingly
- Cleaning and sterilizing medical materials and instruments
- Measure patient vitals including HR, BP, and O2 saturation
- Liaise with other doctor offices and local hospitals to ensure completion of patient referrals or requested documents
- Frequent checking and responding to messages in the EMR from
- Perform other duties as requested by the medical team
- Accountable for all patient financial arrangements/payment plans in a professional and confidential manner
Role Qualifications
- Professionalism, positive attitude, and a self-motivator
- MOA certification from an accredited institution preferred
- Vaccine certification required (primarily for subcutaneous allergy shots)
- 1+ years of proven MOA experience in a similar clinical environment
- Experience using an EMR, and proficient in Microsoft Office Suite programs (MS Word, Excel, Outlook)
- Exceptional communication skills (both written and verbal), and strong interpersonal skills
- Ability to work as a team and independently
- Strong patient care skills, solid work ethic, impeccable organizational skills and an ability to manage competing priorities effectively while maintain efficient patient delivery
- Flexible availability
Please note that only those selected for an interview will be contacted. We thank you in advance for considering Oakville Allergy and Asthma Specialists as your potential future employer!
Licence/Certification:
- MOA certificate (preferred)
- Vaccine certification (primarily for subcutaneous allergy shots)
Job Type: Part-time
Pay: $18.50-$20.00 per hour
Work Location: In person
