Company Overview
'Royal Building Supplies Ltd. has been a leading supplier of construction materials and services for over 50 years. We serve architects, contractors, designers, and DIY enthusiasts. Our team is committed to delivering exceptional customer service and building lasting relationships in the construction industry.
Summary
Join Royal Building Supplies Ltd. as an Order Desk Associate. In this role, you will be vital in coordinating orders, supporting our delivery operations, and ensuring excellent customer service to help us maintain our reputation as a trusted supplier in the construction sector.
'Responsibilities'
' Process customer orders accurately and efficiently.
- Coordinate with the delivery team to ensure timely dispatch of materials.
- Provide exceptional customer service through phone and email communication.
- Maintain organized records of orders and deliveries.
- Collaborate with sales and warehouse teams to meet customer needs.
- Assist in inventory management and stock replenishment.
- Support promotional activities and product knowledge sharing.
- Handle customer inquiries and resolve issues promptly.
- Qualifications
- Proven experience in order processing, customer service within the construction retail industry.
- Strong organizational skills with attention to detail.
- Excellent communication skills in English.
- Ability to multitask in a fast-paced environment.
- Knowledge of construction materials or related products is a plus.
- Proficiency with basic math and computer systems.
- Friendly, professional demeanor with a team-oriented attitude.
If you are eager to contribute to a dynamic team dedicated to quality service in the building supplies industry, we invite you to bring your enthusiasm and expertise to Royal Building Supplies Ltd. — your next career move starts here!'
Pay: From $23.00 per hour
Benefits:
- Casual dress
- Dental care
- Extended health care
- On-site parking
Work Location: In person
