Position: On-site, Permanent Full-time
Location: Warehouse, Surrey, BC
Reports to: Manager of Operations
Join Our Team
Here at Stevens, we are more than just a leading Canadian medical supply distributor—we are driven by purpose. Our mission is to bring innovative, top quality, affordable products and services to healthcare providers in an effective manner, and we know that starts with our people. The Stevens Company has been helping to shape Canadian healthcare for over 150 years, and each employee plays a key role in providing the exceptional service and comprehensive healthcare solutions we set out to achieve every day.
Position Overview
The Operations Associate (OA) is a hands-on professional who plays a critical role in the customer experience. The OA is responsible for performing various tasks related to inventory management, order fulfillment and maintaining a clean and organized workspace. It requires good attention to detail, teamwork, and a commitment to safety that will contribute to the overall success of warehouse operations.
Responsibilities
Responsibilities include but are not limited to:
- Pick and pack customer orders accurately and efficiently according to established guidelines
- Verify product accuracy, quality, quantities, lot, serial number and expiry before shipping
- Coordinate with carriers and freight service for outgoing shipments
- Generate shipping labels and documentation
- Prepare packages for shipment by securely packaging items and apply shipping labels
- Receive inbound shipments, unloading, verifying packing slips and purchase orders, and inspecting goods for damages.
- Reporting and reconciling any discrepancies and restocking pick locations.
- Processing inbound receipts and stock put away, including updating locations and managing overstock.
- Contribute to overall organization and cleanliness of the facility.
- Support sales departments with general inquiries, special handling requests, service complaints and reconciliation.
- Adhere to all safety practices and processes ensuring all federal, provincial and local requirements are met.
- Other duties as assigned
Qualifications
- Experience in Distribution/Warehouse/Inventory Management Role preferred
- Experience in Customer Service Role preferred
- Exceptional written, and verbal communication skills
- Strong problem-solving skills
- Accountable and dependable
- Able to work in a team environment as well as independently.
- Highly proficient in using a computer
- Exceptional attention to detail and quality of work
- Excellent organizational, time management and prioritizing skills
- Ability to demonstrate a positive attitude and strong work ethic
- Ability to handle multiple priorities and tasks
- Forklift certified/experienced
If interested in this role, please send your resume and Cover letter to:
[email protected]
Why Work at Stevens?
Success begins with the people who work towards it. When they feel valued, supported and empowered to reach their own potential, new ideas and innovations can thrive.
Therefore, we are committed to providing a comprehensive benefits and employee program that supports:
- Comprehensive Benefits: Full-time employees and their families receive robust coverage including extended health and dental plans and life insurance.
- Defined Contribution Pension Plan: Employer matched pension plan.
- Career Development: Professional growth opportunities.
- Opportunities for Advancement: We actively support internal growth and skill development to help you build a lasting career with us.
A Workplace Where Everyone Belongs
Diversity, equity, and inclusion are core to who we are. We respect, value and celebrate people from all backgrounds, and are committed to ensuring all feel supported and empowered to reach their full potential. We do not tolerate discrimination of any kind and foster a culture of respect and inclusion. Diverse viewpoints spark innovation and help deliver creative solutions; at The Stevens Company we celebrate diversity and recognize our staff for their abilities.
Get Involved!
Definitely not all work and no play, here at Stevens we love to get involved in activities that promote community, connection and good fun! Our Social Committee does a fantastic job of organizing various activities, games and events throughout the year, including but not limited to; STEVENGO, Family & Friends events, spirit days, holiday events and various fun-filled initiatives to support charities both local and national we are proud to partner with.
To learn more about the fun being had at Stevens, check out our LinkedIn:
linkedin.com/company/the-stevens-company-limited
Grow With Us
If you’re passionate about helping others, thrive in a supportive and inclusive team environment, and want to be part of a company making a real difference in Canadian healthcare, we’d love to hear from you.
Job Type: Full-time
Pay: $19.00-$21.00 per hour
Benefits:
- Casual dress
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- RRSP match
- Vision care
Ability to commute/relocate:
- Surrey, BC: reliably commute or plan to relocate before starting work (required)
Experience:
- warehouse environment: 1 year (required)
Work Location: In person
