BMW Grand River, located in Kitchener, is looking for a customer oriented, self-motivated and organized individual to join our team as a Sales Consultant.
Job Description
Sales Consultants guide customers through the vehicle purchasing process, acting as a product expert to match client needs with suitable new or used vehicles. Key responsibilities include building rapport, demonstrating vehicle features, conducting test drives, negotiating, and maintaining high customer satisfaction.
- Customer Engagement: Greet customers, build rapport, and identify vehicle needs through active listening.
- Product Expertise: Maintain in-depth knowledge of vehicle features, options, and financing options.
- Sales Process Management: Demonstrate vehicles, conduct test drives, negotiate terms, and finalize sales or lease agreements.
- Customer Relationship Management (CRM): Follow up with prospective and existing customers to encourage repeat business and referrals.
- Target Achievement: Meet or exceed monthly quotas for unit sales.
- Inventory & Follow-up: Utilize CRM software to manage leads and customer follow-up.
Qualifications and Requirements
- Education: High school diploma or equivalent
- Experience: Prior sales or customer service experience, automotive preferred.
- Licensing: Valid driver’s license and a clean driving record.
- Skills: Exceptional communication, negotiation, and interpersonal skills, along with comfort working with technology.
- Schedule: Ability to work flexible hours, including evenings and Saturdays.
- OMVIC license
Incentives
- Commission-based pay: High income potential based on performance.
- Employee lease program
- Profit Sharing program
- Benefits
Job Type: Full-time
Pay: $70,000.00-$130,000.00 per year
Work Location: In person
