Trade your everyday job with an opportunity.
PayMyTuition, part of the MTFX Group, provides an exciting, fast-paced and rewarding environment delivering one of the world’s most innovative global payment platforms for higher education.
Our platform helps simplify how international students pay tuition while making it easier for universities and colleges to manage payments.
We currently work with 700+ higher-education institutions across Canada and the United States, supporting students from 180+ countries and over 130 currencies worldwide. As we continue to grow, we are looking for a Client Relationship Manager to help strengthen and expand our partnerships within the higher education sector.
We are looking for motivated, relationship-driven professionals who thrive in a fast-paced environment and enjoy working collaboratively with both clients and internal teams.
Responsibilities
- Managing and growing relationships with higher-education institutions
- Driving client retention, satisfaction, and long-term partnerships
- Identifying cross-sell and upsell opportunities within existing accounts
- Collaborating with sales, product, and technical teams to deliver solutions
- Conducting annual account reviews with institutional stakeholders
- Representing PayMyTuition at industry events and conferences
- Acting as the voice of the customer internally to influence product improvements
Education
- Bachelor’s degree, or equivalent experience, preferably in Business, Technology, or a related field.
Experience
- 3–5 years of experience in Account Management, Client Success, or Sales
- Experience working with higher education institutions is considered an asset
- Experience in fintech, payment processing, SaaS, or ecommerce solutions is beneficial
- Familiarity with ERP systems such as Oracle (PeopleSoft, Cloud), Ellucian (Banner, Colleague), Workday, or Jenzabar is an asset
Skills / Knowledge / Abilities
- Strong relationship-building and communication skills
- Ability to work with multiple stakeholders across organizations
- Organized, proactive, and able to manage multiple accounts simultaneously
- Strong problem-solving abilities and a customer-first mindset
- High level of professionalism, integrity, and accountability
What you would be making…
We want to make sure you are taken care of and have every reason to push a little harder. The right team member will receive a competitive base salary plus bonus structure.
More great stuff!
- Excellent compensation plan
- A friendly and collaborative team environment
- Flat organization where ideas are welcomed from everyone
- Comprehensive benefit plan
- Casual dress code
- Fast-paced, tech-driven environment
Job Type: Full-time
Pay: $60,000.00-$70,000.00 per year
Benefits:
- Casual dress
- Company events
- Extended health care
Ability to commute/relocate:
- Toronto, ON: reliably commute or plan to relocate before starting work (required)
Experience:
- Account Management, Client Success, or Sales: 3 years (required)
Location:
Work Location: In person
