The ideal candidate is outgoing, personable, and passionate about building long-term customer relationships. You thrive in a customer-focused environment, enjoy connecting with people, and are confident picking up the phone to engage with customers. Rather than cold calling, you'll focus on managing a portfolio of established customer accounts, delivering an exceptional customer experience, identifying opportunities to grow existing accounts, and collaborating with internal teams to ensure outstanding service. You are a proactive self-starter who takes initiative, is intrinsically motivated to succeed, and takes pride in delivering results while continuously looking for ways to add value for both customers and the business. Whether you're looking to grow into a Business Development Manager role or build a long-term career in account management, you'll find opportunities to develop and make a meaningful impact at Uptime Industrial.
Our Must Haves
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3+ years of experience in Account Management, Customer Service, Inside Sales, or another customer-facing role;
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Experience in the industrial, manufacturing, construction, contracting, or service industries is an asset;
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Post-secondary education in Business, Sales, Marketing, or a related field is an asset;
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Excellent communication and relationship-building skills;
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Experience using a Customer Relationship Management (CRM) system;
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Strong organizational, time management, and problem-solving skills;
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Proficiency with Microsoft Office, including Outlook, Word, Excel, and Teams;
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Valid Class 5 driver's licence with the ability to travel locally, as required.
Your Rewards
Our most important offering to anyone that joins the Uptime Industrial team is our culture of innovation, achievement, and ownership. We bring out the best in each other by constantly striving to be world class in all we do. These values are reflected in our Work, our Company, and our People.
At Uptime, we also offer a very competitive compensation structure that supplements your regular income with a robust benefits package:
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Wage: $60,000-$70,000 per year
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Please note - the listed base salary is dependent on various factors, including market and individual qualifications objectively assessed during the interview process.
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Medical and Dental Coverage: Our industry leading benefits package covers you and your dependents at no cost
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Friends and Family Program: Early and exclusive access to our newly released projects
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Professional Development and Education Support
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Registered Retirement Savings Plan: A plan that helps you save for your retirement with employer matching.
