Job Overview
We’re looking for a reliable, self-motivated Medical Office Assistant to join our busy medical clinic. The right candidate is organized, friendly, calm under pressure, and comfortable working in a fast-paced environment. Experience with MedAccess EMR is a strong asset.
Duties
- Greet and assist patients in person and by phone with professionalism and empathy
- Book, confirm, and manage appointments; coordinate schedules and follow-ups
- Use MedAccess EMR for patient registration, documentation support, referrals, and messaging
- Handle inbound/outbound calls, voicemail, and patient inquiries
- Prepare charts, scan/upload documents, and maintain accurate patient records
- Support physicians and clinic staff with administrative tasks as needed
- Maintain clinic flow and contribute to a positive, team-focused environment
- Follow privacy policies and maintain confidentiality (PHIPA/PIPEDA as applicable)
Requirements
- Prior experience in a medical setting is highly preferred
- Proficiency with electronic medical records systems
- Strong knowledge of medical terminology
- Excellent communication skills, both verbal and written
- Ability to manage multi-line phone systems efficiently
- Strong organizational skills with attention to detail
- Familiarity with office equipment and basic computer applications
- Previous experience working with electronic health records (EHR) is desirable
- Ability to work well under pressure in a busy healthcare environment
This position offers an opportunity to be an integral part of a compassionate healthcare team while developing valuable administrative skills in the medical or dental field.
Job Types: Full-time, Part-time
Pay: $19.00-$26.00 per hour
Benefits:
- Company events
- On-site parking
Application question(s):
- Which electronic medical records are you proficient in?
Experience:
- MOA: 2 years (required)
- Medaccess : 1 year (required)
Work Location: In person
