We are looking for an outgoing and professional individual to join our team! This is the perfect opportunity to expand your knowledge of the hospitality industry.
Hours: We are looking for a part-time member to join our shuttle team.
Shifts: Schedule we are looking to fill will primarily consist of Saturday and Sunday morning shifts (5:45 am - 1:45pm) as well as some varied afternoon shifts depending on scheduling needs and may include holidays. Some overnight availability for driver coverage is an asset. We would also like to offer cross-training opportunities for Front Desk duties such as check-ins, check-outs, other clerical duties.
Benefits: Immediate access to discounts at on-site restaurant and 24/7 shop. After probationary period; access to the Hilton Team Member Travel Program for yourself, your friends, and family. Group health benefits are available after probationary period.
Experience/Skills:
- Valid class 4 license is required, with a clean driver's abstract.
- Must be able to provide proof of a clean record of driving experience in Canada of at least 3 years, including a clean insurance claims history in the last 3 years.
- Must have at least 3 year experience of passenger driving experience.
- Must provide claims experience letter showing that applicant had operated a passenger vehicle or that applicant drove a class 7M with a 6C endorsement.
- Hotel shuttle experience in particular is an asset.
- Hotel Front Desk experience in particular is an asset.
- Ability to assist guest's with loading and unloading their luggage (up to 50lbs.)
- Great customer service and communication skills.
- Ability to multi-task, with good time management skills.
- Able to adapt to different situations, and prioritize tasks accordingly.
- Ability to work independently and as part of a team.
- Willingness to learn and provide the best experience possible to our guests!
Duties:
- Pick and drop-off hotel guests at the Calgary International Airport, and local hangars.
- Assist with loading and unloading luggage onto the shuttle.
- Maintain cleanliness of the shuttle, inside and out.
- During slow times, assist with public area cleanliness and house person duties such as stocking and inventory.
- Perform daily maintenance checks of the shuttle bus.
- Assist with guest requests and questions.
- Resolve guest issues to the best of your ability.
- Ensure a professional and friendly manner at all times.
- Communicate efficiently with all other hotel departments.
- Demonstrate knowledge of the hotel and our services.
- Assist other departments as necessary.
- Assist with sanitizing public/staff areas, as required.
Other duties may be required and can be expanded on during the interview process.
Job Type: Part-time
Pay: $16.50-$17.00 per hour
Benefits:
- Discounted or free food
- On-site parking
- Store discount
Licence/Certification:
- Class 4 Licence (required)
Work Location: In person
