Job Summary
We are seeking an Entry-Level Administrative Coordinator & Customer Experience Coordinator to join our team in a dynamic, fast-paced environment. This full-time or part-time position offers an excellent opportunity for individuals interested in developing their administrative and customer service skills. The role involves supporting daily office operations, managing client interactions, and ensuring smooth workflow through effective organizational practices. Ideal candidates will possess strong computer skills, attention to detail, and a professional demeanor to enhance the overall customer experience.
Duties
- Provide exceptional customer service via multi-line phone systems, front desk interactions, and email correspondence
- Manage data entry tasks accurately using Microsoft Office, Google Workspace, and QuickBooks
- Assist with filing, document proofreading, and maintaining organized records for various departments
- Support administrative functions such as scheduling appointments, managing calendars, and coordinating meetings
- Handle clerical duties including photocopying, scanning, and organizing paperwork
- Support bookkeeping activities and basic financial record keeping when necessary
- Maintain a professional front desk presence and uphold phone etiquette standards
- Assist with medical or dental office-related tasks if applicable, including patient check-in and appointment scheduling
- Contribute to a positive customer experience by addressing inquiries promptly and professionally
Requirements
- Previous office experience or clerical background preferred; experience with medical or dental offices is a plus
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook), Google Workspace, and QuickBooks
- Strong computer skills with the ability to perform data entry accurately and efficiently
- Excellent organizational skills with keen attention to detail and proofreading abilities
- Effective communication skills including phone etiquette and customer support experience
- Ability to handle multi-line phone systems and front desk responsibilities confidently
- Basic bookkeeping knowledge or experience is desirable
- Demonstrated ability to manage multiple tasks simultaneously in a fast-paced environment
- Strong typing skills with a focus on accuracy and speed
- High school diploma or equivalent required; additional administrative certifications are advantageous
Pay: $48,179.18-$68,077.24 per year
Benefits:
- Casual dress
- Dental care
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- Vision care
Work Location: In person
