Job Posting
Administrative AssistantSummary
GradsBC | Part-Time | Port Moody, BC | $22-24 hour plus benefits
GradsBC is not your average school photography company — and this isn’t your average admin role! We’re a fast-growing, high-energy team capturing once-in-a-lifetime moments for students and families across BC. If you love being organized, enjoy working in a creative environment, and want to be part of something meaningful, we want to hear from you!
The Role:We’re looking for a stellar Administrative Assistant to help keep our fast-moving operation humming. You’ll be collaborating with all departments; keeping schedules tight, events organized, and customers smiling. You’ll also collaborate with our friendly sales team to help build and maintain strong client relationships.
In short, you’ll be the glue that holds it all together.
Why Work with Us?
- Be part of a fun, passionate team that values creativity and collaboration
- Grow with a company that’s making waves in the school photography space
- Opportunities to develop new skills and take on more responsibility
- Flexible, positive work culture that supports your personal and professional growth
Key Qualifications
- 2+ years of experience in a customer service or client support role
- Background in the photography industry is a strong asset (but not required!)
- Skilled at building and maintaining strong relationships — with both clients and teammates
- Excellent problem-solving abilities and a proactive mindset
- Comfortable using both Mac and PC operating systems
- Proficient with Microsoft Word, Excel, and Gmail (bonus points if you're tech-savvy across platforms)
What You’ll Be Doing:
- Respond to incoming customer and client inquiries via phone and email, directing as needed and ensuring timely follow-up
- Log all customer interactions and service follow-ups in our CRM to keep everything running smoothlyUnderstand client needs and offer helpful solutions, options, and support
- Send service agreements and contracts, and manage the collection of e-signatures
- Oversee online booking systems — scheduling appointments and monitoring sign-ups
- Assist with event planning, including scheduling, location scouting, and pre-event checks
- Perform occasional site visits to deliver marketing materials or drop off products
- Support customers with photo package questions and take manual orders by phone
- Process credit card payments, refunds, and assist with order troubleshooting
- Check inventory levels and assist with product organization
- Quality check photo packages and prepare items for delivery and distribution
- Conduct survey and follow-up sales calls to customers nearing order deadlines
Plus, you’ll help keep our internal operations in tip-top shape:
- Schedule internal staff meetings and help prep/print materials for training
- Coordinate shipping, deliveries, and pickups from labs or suppliers
- Tackle daily priority tasks across departments to keep things running smoothly
Schedule
Primarily weekdays, with occasional weekends during busy seasons, early starts or travel to local photo shoots or events. Flexible schedule on how many days / hours per week depending on work load.
Instructions
Apply Today!
If you’re ready to bring your admin skills to a team that values energy, creativity, and community — we’d love to meet you. Apply with your resume and a short cover letter telling us why GradsBC caught your eye.
Job Type: Part-time
Pay: $22.00-$24.00 per hour
Benefits:
Application question(s):
- Are you available on weekends as needed?
Experience:
- Administrative: 2 years (required)
Licence/Certification:
- Driving Lisence and vehicle? (preferred)
Work Location: In person
