What We Are Hiring
We are looking for mature individuals who wish to work part-time, and who are ready to join our team right away.
About US
Rocky MTN Chocolate's Kelowna franchise locations are locally owed and operated by our team, and is part of the TJ's Group of Companies. We are excited for your application and interest in continuing our local goals of providing amazing products alongside of spectacular service. We are looking for candidates who are as passionate about customer service as they are about chocolate.
Rocky Mtn Chocolate Canada was founded in Whistler, BC in 1988, and was cultivated by a husband and wife team, Brian and Tammi Kerzner. With a love for chocolate and a passion for business, they developed Rocky into the national brand it is today. With dedication to providing the best that chocolate and confection has to offer, Brian and Tammi have shared their passion with others, hosting 54 franchise locations coast to coast.Working in small batches and entirely by hand, our sweets boast a uniqueness in both product and experience with our chocolate sourced from Guittard, one of the longest running cocoa manufactures in North America. With our dedication to sourcing the best ingredients, and producing the best hand made products we are proud to be memebers of the World Cocoa Foundation.
What We Do
Step into a Rocky Mtn Chocolate and you’ll get that 'kid in a chocolate shop' feeling again. Known for our incredible boxed chocolates as well as our traditional caramel apples, we believe the experience of watching our products made it is just as delightful as eating them. Come and watch fudge being made by hand or apples dipped in decadent caramel than in one of our stores.
Today, we continue to focus on providing the absolute best, in ingredients, taste, and experience while modernizing the world of chocolate as we know it. As we continue to grow, we place emphasis on remaining a Canadian, small, family run business and look forward to the future of confection.
COMMON STORE HOURS:
Mon - Wed, Sat, Sun 9:45am - 6:15pm
Thur - Fri 9:45am - 8:15pm
This position has varying hours and shifts lengths
Duties:
- Communicate clearly, concisely and accurately in order to ensure effective store operations
- Able to work in a team and/ or individually
- Demonstrate optimism, integrity and honesty
- Maintains friendly demeanour and positive attitude
- Acknowledge customers and help to understand customer needs and wants
- Help to sustain a clean and properly merchandised store appearance
- Eagerly adapts to customer feedback and any opportunities for improvement
- Demonstrate strong team building skills
- Knowledge of all products and dietary restrictions
- Eager to help customers both behind the counter and in front
- Sample products for customers to enjoy
- Able to keep calm demeanour during high volume periods
- Enthusiastic about working with people and acknowledging the “customer comesfirst” approach
- Dedicated to providing a unique and enjoyable customer experience
- Keep the store clean by sweeping, mopping, doing dishes, windows and restockingshelves.
- Must be able to lift heavy boxes up to 40 lbs
Qualifications:
- Retail sales experience is beneficial, but not required
- You are driven by excellent customer service and making that sale
- Passion for chocolate
- Ability to work flexible hours, including day, evening, and weekend shifts within retail hours of operations.
We thank all those who show interest, however only those selected for an interview will be contacted.
Job Type: Part-time
Pay: $18.25-$19.00 per hour
Benefits:
Flexible language requirement:
Ability to commute/relocate:
- Kelowna, BC V1Y 6H2: reliably commute or plan to relocate before starting work (required)
Application question(s):
- What is your availability throughout the week?
- How many hours a week are you seeking to work?
Experience:
- Retail sales: 1 year (preferred)
- Customer service: 1 year (preferred)
Licence/Certification:
- Food Safety Certification, or can you obtain it (preferred)
Work Location: In person
