Who we are:
The Floral Express is a family-owned and operated company. Our primary focus is wholesale fresh-cut flowers procured directly from the farm and delivered to our amazing customers, such as grocery chains, florists, and event specialists. We deliver our products across Ontario, into the Maritime provinces and down into the USA. As a team, we are striving to become a leading floral products wholesaler in North America, and we plan to achieve this by continuing to deliver exceptional value, offering a broad assortment of high-quality floral products at competitive pricing, along with the support of our exemplary customer service. We are committed to making Floral Express a great place to work through the best management practices, fair compensation, and an excellent company culture that encompasses employee wellness and wellbeing.
We are seeking a motivated and results-driven Sales Coordinator on a full-time basis, working 42.5 hours per week.
The position:
As a Sales Coordinator with Floral Express, the incumbent will directly support the sales team in driving growth while also managing and assisting existing customers to ensure a high level of service and satisfaction. This role will require the incumbent to identify and support growth opportunities, assist in execution of sales initiatives, and maintain strong relationships with both new and existing customers to achieve company goals and objectives.
What you will do:
The specific responsibilities of this position will include, but not necessarily be limited to:
- Conduct market research to identify new business opportunities and potential customers
- Develop and maintain a database of customers, potential customers and industry stakeholders
- Generate leads and initiate contact with potential customers through cold calling, emailing, and networking
- Assist in the preparation of sales presentations and proposals
- Provide ongoing support to existing customers, including order management, follow-ups, and issue resolution
- Build and maintain strong relationships with current customers to drive retention and growth
- Collaborate with cross-functional teams, including marketing, to support product launches and promotions
- Maintain accurate and up-to-date records of customer interactions and sales activities in CRM systems
- Attend trade shows and industry events to build relationships and identify new business opportunities
- Ensure timely follow-up on all sales inquiries and customer requests
Industry Knowledge: Stay updated on trends, developments, and innovations within the floral and plant industry. Provide input and ideas for product selection, pricing strategies, and promotional activities to help capitalize on market opportunities.
What you bring to the position:
- Bachelor’s degree in business, marketing, or a related field
- 2+ years of experience in sales, customer support, or account coordination (floral industry preferred)
- Strong communication and interpersonal skills
- Proven ability to build and maintain customer relationships
- Excellent organizational and time management skills
- Ability to work independently and as part of a team
- Proficiency in Microsoft Office and CRM software
A passion for flowers and plants, ideally with knowledge of various varieties, seasonal availability, and care techniques is helpful, however, in the absence of this, training will be provided.
What we offer:
· Competitive salary CA$45,000.00-CA$55,000.00 per year
· Collaborative and inclusive work environment.
· Comprehensive training programs.
· Opportunity to work with a dedicated team of peers who share similar values.
Application Process:
Want to join our team, please send your resume and cover letter and complete the mandatory Predictive Index assessment:
(Copy and Paste the link below in your web browser)
https://assessment.predictiveindex.com/bo/ZAR/SalesAccountCoordinator
Please note applications submitted without a cover letter and completing the Predictive assessment would not be considered.
Floral Express is dedicated to fostering an accessible environment for both current and prospective employees. We strive to offer suitable accommodation throughout the entire recruitment process. If you require any accommodation, please let us know.
Pay: $45,000.00-$55,000.00 per year
Benefits:
- Company events
- Dental care
- Paid time off
- Vision care
Application question(s):
- Have you completed the mandatory Predictive Assessment? If not, please copy and paste this link in your browser https://assessment.predictiveindex.com/bo/ZAR/SalesAccountCoordinator
Language:
Work Location: In person
