Restore Mobility Physio & Wellness is a growing multidisciplinary healthcare clinic committed to delivering exceptional patient care through Physiotherapy, Massage Therapy, Kinesiology, Acupuncture, and other wellness services.
We are currently seeking a friendly, organized, and patient-focused Medical Office Assistant (MOA) / Clinic Administrator to join our team. This role is ideal for someone who thrives in a fast-paced healthcare environment, enjoys helping people, and takes pride in creating an outstanding patient experience from the moment clients walk through our doors.
What You'll Do
As the first point of contact for our patients, you will play a key role in the daily operations of the clinic by:
- Managing appointments and schedules using JaneApp
- Greeting and checking in patients with professionalism and warmth
- Answering phone calls, emails, and clinic inquiries
- Processing payments and direct billing to extended health providers
- Assisting with ICBC, WorkSafeBC, and third-party billing processes
- Maintaining accurate patient records and ensuring confidentiality
- Coordinating practitioner schedules and treatment room readiness
- Handling patient concerns and providing exceptional customer service
- Supporting clinic operations, organization, and administrative workflows
- Assisting with cleaning, sanitization, and maintaining a welcoming clinic environment
- Performing additional administrative duties as required
What We're Looking For
Required Qualifications
- Minimum 1 year of experience in a medical office, healthcare clinic, or administrative role
- Experience using JaneApp
- Experience with ICBC, WorkSafeBC (WSBC), and Extended Health Benefits direct billing
- Strong computer skills including Microsoft Office (Word, Excel, Outlook)
- Excellent verbal and written communication skills
- Strong attention to detail and organizational skills
- Ability to multitask and prioritize in a busy clinic setting
- Professional, reliable, and team-oriented attitude
- Fluent in English
Preferred Qualifications
- Medical Office Assistant (MOA) Diploma
- Experience in Physiotherapy, Chiropractic, Massage Therapy, or multidisciplinary clinics
- Knowledge ofICBC, WorkSafeBC (WSBC), and Extended Health Benefits billing processes
Why Join Restore Mobility?
- Supportive and positive team culture
- Opportunities for professional growth and advancement
- Ongoing training and development
- Employee Wellness & Treatment Discounts
- On-site Parking
- Modern, collaborative healthcare environment
Compensation
Competitive hourly wage based on experience, qualifications, and transferable skills.
Apply Today
If you're passionate about healthcare, enjoy helping people, and want to be part of a growing and supportive clinic team, we'd love to hear from you.
Please submit your resume along with a brief cover letter outlining why you would be a great fit for Restore Mobility Physio & Wellness.
We thank all applicants for their interest; however, only those selected for an interview will be contacted.
Pay: From $18.50 per hour
Benefits:
- Company events
- Flexible schedule
- On-site parking
- Paid time off
Application question(s):
- Do you have working knowledge of Jane app ?
- Will you be able to reliably commute to Chilliwack, BC & Langley,BC for this job?
Work Location: In person
