Job description:
We’re hiring! Mastermind Toys is growing, and we want YOU to be part of our exciting journey! With a commitment to exceptional customer experiences grounded in a strong employee-first approach, Mastermind Toys has spent over 40 years becoming Canada’s largest specialty toy and children’s bookstore. At Mastermind Toys, we believe that Play Comes First!
We are currently looking for an Assistant Store Manager to join us.
This individual will support the Store Manager through all aspects of the store operations to bring fun, learning and confidence to parents & children by providing an exceptional customer experience; sound management of staff and store operations and has accountability to contribute to the achievement of profitability, success and store growth.
Job responsibilities:
Sales and Leadership
- Maximize the sales opportunities in the store
- Create an exceptional customer service experience
- Motivate and coach employees to meet their potential and our customer's needs
- Participate in the creation and maintenance of an enticing shopping environment
Store Operations
- Participate in the creation of employee schedules and shift zone coverage. Monitor floor coverage throughout the shift
- Participate in the training and supervision of staff on relevant store operations including POS procedures, merchandising, inventory handling, loss prevention and safe work practices
- In conjunction with the National Support Centre, arrange for repairs and maintenance to keep the premises in top quality condition
Qualifications
- One year previous retail or related supervisor level experience required
- A dedicated team player who is able to think on their feet, problem solve and diplomatically address concerns of customers
- Excellent oral and written communication skills
- Organized, energetic and able to adapt quickly to a fun-filled, fluid environment
- Possess good time management skills, able to multi-task and align priorities with company values
- Computer literate using MS Office products
Mastermind Toys is committed to accommodating applicants with disabilities throughout the recruitment and selection process. Upon request, Mastermind Toys will, in consultation with the applicant, determine the nature of any accommodation that may be required.
We sincerely thank all applicants for their interest in Mastermind; however only those selected for an interview will be contacted.
Job Types: Full-time, Permanent
Pay: $40,000.00-$43,000.00 per year
Benefits:
- Dental care
- Extended health care
- Paid time off
- Store discount
- Vision care
Application question(s):
- Are you available to work evenings, weekends, and holidays as required in a retail environment?
- Do you have at least 3 years of experience in a retail management role, including responsibility for staffing, scheduling, sales targets, and daily operations
Work Location: In person
