The Sales Associate will be responsible for providing exceptional customer service and clienteling. They must have a strong product and brand knowledge. In additional to meeting personal and store sales goals, they will also participate in visual merchandising, stock processing and replenishment.
Responsibilities:
- Drive Sales through strong KPI performance.
- Ensuring that sales goals and expectations are achieved through customer service and regular monitoring.
- Overseeing the performance management of the store staff to achieve the desired results.
- Ensure high levels of customer satisfaction through excellent customer service.
- Assist with store administration (scheduling, back of the house, etc.) and ensure compliance with policies and procedures.
- Responsible for ensuring that all customer service initiatives are in place, dealing with issues quickly and courteously.
- They will train, challenge, motivate, encourage, and provide constructive guidance to the store staff related to all areas of effective operations.
- Visual merchandising skills.
- Assist with ensuring operational excellence, as it relates to paperwork, shipping, receiving, transfers, markdowns and general organization.
Qualifications:
- Must have excellent customer service skills.
- Strong organizational skills
- Good communication and interpersonal skills.
- Must be able to multi-task and prioritize.
- Must have a flexible schedule.
- Must have a minimum of 2 years of retail leadership experience.
Job Types: Full-time, Part-time
Job Types: Full-time, Part-time, Permanent
