Waverley Chrysler is a proud, locally owned family business, and we have an immediate opening for a Parts Counter Advisor to join our fun and fast-growing team!
We’re looking for someone passionate about the automotive industry and committed to delivering exceptional customer service to our valued clients. If you're eager to thrive in a positive, energetic dealership environment and grow your career, we’d love to hear from you!
Key Responsibilities:
- Assist Technicians, Retail, Internal, and Wholesale customers with parts selection in a professional, friendly, and efficient manner
- Offer companion parts and promote current specials to ensure full product exposure
- Answer incoming phone calls, provide accurate price quotes, and share relevant information
- Notify the Parts Manager of any out-of-stock items or urgent shop material needs
- Communicate ETAs and arrivals to Advisors, Tower staff, and Customers
- Follow up on back-ordered parts
- Process payments or obtain credit authorization from retail customers
- Maintain accurate records of repair orders, invoices, and special-order parts
- Keep personal and department workspaces clean and organized
- Stay up-to-date with training programs, product updates, and dealership processes
- Participate in lost sales tracking initiatives with the Parts Manager
- Uphold a professional appearance and attitude at all times
What We’re Looking For:
- 1–5 years of FCA (Chrysler) parts experience is an asset
- Post-secondary education or relevant training in automotive parts is preferred
- Experience with DealerCONNECT, StarParts, and Reynolds & Reynolds is a strong asset
- Solid understanding of parts operations and inventory control
- Strong communication, negotiation, and conflict resolution skills
- Excellent organization and time management abilities
- Detail-oriented, self-motivated, and resourceful
- Proficiency with Microsoft Office (Word, Excel, Outlook, etc.)
- Valid driver’s license with a clean driving record
What We Offer:
- Competitive, above-industry-average wages for qualified candidates
- Comprehensive health and dental benefits
- A dynamic, supportive dealership environment
- Opportunities for professional development and career growth
- A positive, team-oriented workplace culture
Ready to Join Our Team?
Send your resume to:
[email protected]
We thank all applicants for their interest; however, only those selected for an interview will be contacted.
Job Type: Full-time
Pay: $46,000.00-$60,000.00 per year
Work Location: In person
