About Buco Pizzeria + Vino Bar
Step into a leadership role that marries exceptional customer service with operational excellence! Buco Pizzeria + Vino Bar is currently seeking an Assistant General Manager to join our leadership team. This role is responsible for upholding exceptional guest service standards while ensuring operational excellence across all areas of the business.
Buco Pizzeria + Vino Bar is a modern, contemporary Neapolitan-style pizzeria that is part of Sorrentino’s Restaurant Group, a locally and family-owned establishment serving the City of Edmonton and the surrounding areas since 1979. Buco currently operates three separate locations within the Greater Edmonton Area: Windermere, EPCOR Tower in Downtown Edmonton, and St. Albert. As each location operates independently while upholding the Buco brand standards, we are looking for an ambitious individual eager to grow with our company as we continue to expand.
Description
The Assistant General Manager is responsible for supporting the General Manager in ensuring efficient operations, high food quality and service standards, and financial performance at their respective restaurant location. This role involves assisting in staff management, maintaining compliance with company policies, and driving customer satisfaction. The Assistant Manager works closely with the General Manager to align business strategies with company objectives.
Responsibilities
- Support smooth and efficient daily operations.
- Monitor and analyze performance metrics, identifying areas for improvement.
- Assist in recruiting, training, and supervising restaurant staff.
- Implement cost-control measures and drive revenue growth initiatives.
- Ensure compliance with health and safety regulations.
- Maintain high standards of food quality, presentation, and customer service.
- Handle customer complaints and feedback professionally and effectively.
- Help oversee inventory levels and ordering processes, and perform duties as assigned.
- Help ensure relationships with suppliers are maintained.
- Contribute to the execution of the restaurant group's strategic plan.
Qualifications
- Diploma or degree in Hospitality Management or a related field.
- A minimum of 1-2 years of experience in a restaurant management/supervising position.
- Mandatory ProServe and First Aid Certificate.
- Strong leadership and operational skills.
- Proficiency in financial management.
- Excellent communication and interpersonal skills.
- Detail-oriented with the ability to multitask and prioritize in a fast-paced setting.
- A genuine passion for the restaurant industry and providing excellent customer service.
Why work for Buco Pizzeria + Vino Bar
- Work with a family-owned business that values its people and community.
- Opportunity to grow within a dynamic and expanding company.
- Competitive salary, benefits, and the chance to work with some of Edmonton's most beloved restaurant brands.
Please note that only selected candidates will be contacted to proceed with the next steps in the interview process.
Thank you and good luck!
Benefits:
- Discounted or free food
- Extended health care
- On-site parking
- Paid time off
Experience:
- Restaurant management: 2 years (preferred)
Work Location: In person