Who We Are
For more than 130 years, The Salvation Army has served people in need in communities across Canada and Bermuda. Building on our roots as a world-wide Christian church, each year we help more than 2 million people, providing necessities such as food, clothing and shelter. In addition, we support people experiencing unemployment, addiction and family challenges. We continually adapt and innovate to meet emerging needs and live out our mission, vision and values of hope, service, dignity and stewardship. As a faith- and values-based organization, we hire and serve people of all backgrounds and walks of life - there is a place for everyone to belong here.
Mission Statement
The Salvation Army exists to share the love of Jesus Christ, meet human needs and be a transforming influence in the communities of our world.
Job Description:
Accountabilities:
General
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Ensure that all duties are completed in accordance with the principles, standards, policies, and procedures of The Salvation Army.
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Assist and support Guelph Citadel to achieve its mission and influence in the community through increased presence, public awareness, and funding support for local community services / ministries.
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In conjunction with the Corps Officer, support and maintain efficient and effective community relationships with business, corporate, organizations and other potential partners.
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In conjunction with the Corps Officer facilitate the development, implementation, and evaluation of short-term and long-range strategic community relations plans.
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Provide regular updates to Corps Officer; as requested provide updates to the Guelph Citadel Community Services (CS) Team.
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Participate in regular staff meetings; provide regular reports related to community relations.
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May on an occasion provide confidential, professional assistance in the Community Services department while ensuring respect for everyone’s right to privacy.
Program
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Provide administrative, organizational and practical support to Christmas Kettle Campaign and all other fundraising initiatives; assume the role of Christmas Kettle Coordinator and all fundraising Coordinator.
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Provide administrative, organization and practical support to the Red Carpet Ready fundraiser and other related fundraising initiatives; assume the role of Red Carpet Ready Coordinator
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Solicit program funding proposal opportunities from business, corporate, organizations and various levels of government, and other potential partners.
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Prepare and submit program funding proposals and grant applications as required.
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Seek opportunities to build and foster personal relationships and partnerships with local business, community groups and organizations.
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Organize community events/programs to promote TSA brand in the Guelph and Wellington region.
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Network with corporate, business and community sponsors for the purposes of helping to secure funding or gift-in-kind donations for the work and ministry of The Salvation Amy Guelph Citadel.
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Manage all social media accounts; develop and maintain a strong social media presence for Guelph Citadel programs in accordance with TSA mission, vision, and values.
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Develop strong community relations, partnerships, and fundraising opportunities throughout the year.
Administration
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Maintain accurate written records, logs of activities, including activity reports and statistical information.
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Ensure that documentation and records are prepared in an organized and timely manner.
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Seek input from the Corps Officer and Guelph CS and Ministry Team about program/funding needs.
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Prepare and distribute quarterly reports/updates about the work of The Salvation Amy Guelph Citadel; submit a report to business and community partners as directed.
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Assist in conducting debriefs on all events including but not limited to Christmas Campaign, including lessons learned.
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Provide volunteers and donors with acknowledgements of gratitude.
Human Resources
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Responsible for the direct supervision of special event staff and volunteers including but not limited to the Annual Christmas Kettle Campaign staff and volunteers; develop the team to execute the delivery & pick up of kettles.
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Provide ongoing, consistent coaching, performance feedback, and manage the evaluation (including probationary evaluations) of volunteers they supervise, ensuring that they work together to achieve the purpose of the organization and enhance the ministries of The Salvation Army.
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Responsible to ensure that each position for those supervised has a clearly defined and up-to-date job description and job duties, outlining the volunteer’s authority and responsibilities, in consultation with the supervisor.
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Prepare, post, and maintain all volunteer work schedules for those supervised in accordance with operational requirements ensuring adequate coverage.
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Identify training requirements, make recommendations, and develop strategies and recommendations for volunteer development.
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Recruit and provide applicable training to all volunteers as required for Christmas Kettle Campaign; special events and programs etc.
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Coordinate, organize and schedule and volunteers for Christmas Kettles, programs, events, etc.
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Provide direction and support to volunteers and ensure that they work together to achieve the purposes of the organization.
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Develop strategies and recommendations for volunteer development.
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Ensure that all volunteers maintain any mandatory training or certification; identify any training needs and report to supervisor.
Finances
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Assist with Christmas and special event donor receipts/letter appeal receipts and deposits as required.
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Assist with Christmas kettle income reporting, counting/bank deposits.
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Responsibly handle gift cards that are designated for all Guelph Citadel programming.
Health and Safety
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Adhere to all Health and Safety Standards and the specific requirements regarding COVID-19 as per the local Health Unit.
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Understand and work in compliance with the Ontario Health and Safety Act (OHSA) and Regulations and abide by The Salvation Army’s health and safety policies and procedures.
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Ensure the safety and comfort of the ministry unit by maintaining cleanliness and food safety etc.
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Work in compliance with OH&S Act and Regulations and abide by The Salvation Army’s health and safety policies and procedures.
Perform other position related duties as required.
CRITICAL RELATIONSHIP MANAGEMENT:
Governance Boards and Councils: N/A
Internal:
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Supervisor, volunteers, staff
External:
- Potential community and business partners
- Member of community committee(s) as deemed appropriate for the work of the community relations portfolio.
MANAGERIAL/Technical Leadership RESPONSIBILITY:
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This position reports directly to the Corps Officer.
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Manage a partnership with community agencies and government departments by attending designated meetings, events and groups associated with the work of The Salvation Amy Guelph Citadel.
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The incumbent is a group/work leader; directly supervises between 1 to 150 volunteers. (i.e., Christmas Kettle Campaign volunteers.)
FINANCIAL AND MATERIALS MANAGEMENT:
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Has input to and/or participates in preparing departmental budget for Guelph Citadel.
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Receive monetary and non-monetary donations.
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Make wise use of resources, working within annual budget.
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Accountable for achieving strong annual fundraising results through proactive donor engagement and revenue development beyond the Christmas Kettle Campaign.
WORKING CONDITIONS:
- This is a permanent full-time position based on 35 hours per week.
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Flexibility in scheduling required, some weekend and evening work required during the Christmas Kettle Campaign and other fundraising initiatives .
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Requires working at a computer, standing for periods of time; being able to carry lift/move, 50 lbs. and less; un-packing delivery vehicles; bending; twisting; keyboarding and sitting for extended periods of time.
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Will be required to carry a cell phone.
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Local travel is required and associated with this position (up to 15%).
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Required to wear appropriate Salvation Army identification when necessary; attire is business casual.
The above responsibilities must be performed in keeping with The Salvation Army’s Mission, Vision, and Values, in a professional manner, upholding our code of conduct.
Education, Qualifications and Certifications:
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Minimum of two years post-secondary education in Community Relations or Fundraising Management.
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Alternative combinations of education and experience may be considered.
Experience and Skilled Knowledge Requirements
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Minimum of two (2) years of prior related experience in the field of fundraising, experience in communications, event planning, public speaking, and experience in a not-for-profit environment.
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Minimum of one year of supervisory experience; coaching, leading and motivating volunteers.
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Experience with program funding proposals and grant writing.
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Experience building relationships in the non-for profit sector and/or partnerships with a variety of stakeholder groups that could include corporations, and community groups
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Proficient in business machines such as computers and photocopiers; administration and files management procedures.
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Proficient in working in a computerized environment must have strong skills using Microsoft Office Suite.
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Valid Ontario Class “G” Driver’s License, personal vehicle required and insurance, current copy of driver’s abstract for review and verification that is satisfactory to The Salvation Army, in its sole discretion, is required.
Skills and Capabilities:
- Ability to deal effectively and professionally with the public, other professionals and special interest groups and other agencies.
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Self-directed with an ability to work cooperatively with leadership, staff, community partners and to create a working climate that is positive and mutually supportive.
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Excellent knowledge of Facebook, Twitter, LinkedIn, Instagram, Youtube and other social media platforms.
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Ability to manage multiple social media accounts with creativity and accuracy.
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Teachable spirit / provides and takes direction / a willingness to be coached.
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Confident, self-motivated, mission minded, able to work with other staff or independently.
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Willingness to be flexible, motivated, versatile, and able to thrive in a non-profit environment while maintaining effectiveness and efficiency.
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Understand ethical behaviour and business practices and ensure that own behaviour is consistent with these standards and aligns with the values of the organization.
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Creative, innovative and develop new and unique ways to improve and create new fundraising opportunities.
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Set priorities, monitor progress towards goals, and track details, data, information, and activities.
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Assess problem situations to identify causes, gather and process relevant information, generate possible solutions, and make recommendations and/or resolve the problem.
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Work independently; maintain confidentiality; projecting a positive, professional, and helpful attitude.
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Communicate effectively, and exercise good interpersonal skills by displaying tact, courtesy and patience with clients, staff, and community partners.
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Ability to undergo applicable screening and background checks successfully that are satisfactory to The Salvation Army, in its sole discretion (i.e., The Salvation Army Abuse Registry) and provide an original copy of a Background Check screening.
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Ability and willingness to develop an understanding and support for the mission and purpose of The Salvation Army in Canada and its implications as related to position responsibilities.
Compensation:
The target hiring range for this position is $42,042.00 to $52,561.60 with a maximum of $63,063.00.
Placement in the salary range will be based on factors such as market conditions, internal equity, and candidate experience, skills, and qualifications relevant to the role.
The Salvation Army will provide reasonable accommodation upon request. Please email [email protected] if you have a need for any accommodation and we will be pleased to discuss this with you.
