Overview
The Junior Scheduler will support daily operations by coordinating technician schedules, managing service appointments, and ensuring timely communication with customers and internal teams. This position is ideal for someone who is organized, customer-focused, and eager to grow in a fast-paced environment.
Duties
- Schedule and coordinate service calls, installations, and maintenance appointments.
- Assist the senior scheduler with the daily operations.
- Monitor technicians’ daily schedules and adjust as required.
- Communicate with customers regarding appointment times and service updates.
- Coordinate with project managers, technicians, and suppliers to ensure efficient workflow.
- Maintain accurate records in scheduling and service management systems.
- Track work orders and ensure timely completion of assigned tasks.
- Prepare reports and provide administrative support to the operations team.
- Respond to phone calls and emails professionally and promptly.
- Assist with inventory and material coordination when required.
- Other duties as assigned.
Skills
- Bachelor’s degree in business administration, communication, or a related field.
- Experience in the fire protection field is preferred.
- Experience in scheduling in any service field is preferred.
- Proficiency in scheduling software and Microsoft Office Suite.
- Strong organizational and time management skills.
- Excellent communication and interpersonal abilities.
- Proficiency in the English language is required.
- Excellent phone etiquette.
In-person work only.
This position offers a valuable opportunity for individuals interested in fire protection. Candidates will have the potential to transition into a permanent full-time role in the future. Employees working more than 30 hours a week are eligible for employee benefits.
Interested applicants are encouraged to submit their resumes. We appreciate the interest of all applicants; however, only those selected for an interview will be contacted.
Pay: $19.00-$22.00 per hour
Benefits:
- Casual dress
- Company events
- Flexible schedule
- On-site parking
Work Location: In person
