Overview
We are seeking a dedicated, experienced, and organized Dental Receptionist to join our team. The ideal candidate will be the first point of contact for patients, providing exceptional customer service while managing the front desk operations of our dental office. This role is essential in ensuring a smooth and efficient patient experience, from scheduling appointments to handling patient inquiries.
Duties
- Greet patients warmly and manage check-in and check-out processes.
- Schedule and confirm appointments using Cleardent and electronic medical records systems.
- Answer multi-line phone systems, addressing patient inquiries and concerns promptly.
- Maintain accurate patient records, including medical history and insurance information.
- Process patient payments and manage billing inquiries.
- Collaborate with dental staff to ensure seamless patient flow throughout the office.
- Assist in maintaining a clean and organized front desk area.
- Handle administrative tasks such as filing, data entry, and correspondence as needed.
Skills
- Proficiency in using Cleardent for managing schedules.
- Strong understanding of medical terminology related to dental practices.
- Previous experience as a dental receptionist or in a similar role within a dental or medical office environment is preferred.
- Familiarity with electronic medical records systems to ensure accurate documentation.
- Excellent front desk skills with the ability to manage multiple tasks efficiently.
- Strong administrative experience with attention to detail and organizational skills.
- Ability to operate multi-line phone systems effectively while providing outstanding customer service.
- A positive attitude and strong interpersonal skills to foster a welcoming environment for patients. Join our team as a Dental Receptionist where you will play a vital role in enhancing the patient experience while contributing to the overall success of our practice.
Job Types: Permanent, Full-time
Pay: $22.00-$26.00 per hour
Experience:
- Dental receptionist: 1 year (preferred)
Work Location: In person
