Vantage Data Centers powers, cools, protects and connects the technology of the world’s well-known hyperscalers, cloud providers and large enterprises. Developing and operating across North America, EMEA and Asia Pacific, Vantage has evolved data center design in innovative ways to deliver dramatic gains in reliability, efficiency and sustainability in flexible environments that can scale as quickly as the market demands.
Network Connectivity Department
The Network Connectivity team is responsible for enabling scalable, reliable and carrier-neutral connectivity across Vantage’s North American campuses. The team supports customer growth, carrier engagement, Meet-Me-Room (MMR) operations, interconnection services and the governance required to support high-performance network connectivity solutions.
Position Description
This role can be based in any of our QC locations: Saint-Bruno-de-Montarville, Pointe-Claire, Saint-Laurent, or Québec, QC, in alignment with our flexible work policy (3 days on-site required, 2 days flexible).
The Carrier Relationship Manager is responsible for the strategic management, growth, governance and commercialization of Vantage’s telecommunications carrier ecosystem across North America.
This role serves as the primary business liaison between Vantage Data Centers, telecommunications providers, Legal, Lease Management, Operations, Sales, Enterprise Customer Experience and Network Connectivity leadership.
The successful candidate will own the end-to-end lifecycle of carrier relationships, carrier access agreements, carrier service agreements, MMR occupancy agreements and other commercial arrangements supporting carrier deployment and operations within Vantage facilities.
In addition, this position is responsible for managing the North America MMR revenue funnel, supporting revenue growth initiatives, tracking carrier-related business opportunities and executing annual objectives established by Network Connectivity leadership.
Carrier Relationship Management
Develop and maintain executive and operational relationships with carrier sales, engineering, deployment, real estate, and leadership teams.
Contract and Agreement Management
Own the commercial management of Carrier Access Agreements (CAA), Carrier Service Agreements (CSA), MMR occupancy agreements, licensing agreements, and related carrier contracts.
Manage contract execution, amendments, renewals, expirations, and compliance obligations.
Ensure all required exhibits, technical documentation, insurance certificates, and supporting information are completed prior to legal review.
Legal & Internal Stakeholder Coordination
Coordinate contract reviews, redlines, negotiations, approvals, and execution activities.
Partner with Lease Management, Legal, Operations, Construction, Finance, Security, and Sales teams to streamline carrier onboarding and agreement execution.
MMR Revenue Funnel and Business Development
Identify opportunities to increase MMR occupancy, carrier cabinet deployments, licensing revenue, and interconnection services revenue.
Partner with Enterprise Customer Experience, Sales, Connectivity, and Operations teams to capture new revenue opportunities.
Strategic Carrier Expansion
MMR Governance and Operational Alignment
Maintain visibility of carrier inventory, cabinet occupancy, power allocations, and carrier footprints.
Performance Management and Reporting
Bachelor's degree in Business Administration, Telecommunications, Engineering, Legal Studies, Real Estate, or related discipline.
Minimum 5 years of experience in telecommunications, carrier management, vendor management, business development, data center operations, or related industries.
Strong understanding of telecommunications carriers, fiber infrastructure, colocation environments, and interconnection services.
Experience within the data center, colocation, fiber, cloud, or telecommunications industries.
Understanding of dark fiber, wavelength services, IP transit, transport services, and carrier-neutral facilities.
The role requires strong cross-functional coordination with Legal, Lease Management, Operations, Sales, Enterprise Customer Experience and Connectivity teams.
Bilingualism (French and English) is required for this position due to the nature of the role, which involves interactions with counterparts in the same department and stakeholders in the United States.
Physical Demands and Special Requirements
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to handle, or feel objects; reach with hands and arms; climb stairs; balance; stoop or kneel; talk and hear. The employee must occasionally lift and/or move up to 25 pounds.
#LI-AH1 #LI-Hybrid
We operate with No Ego and No Arrogance. We work to build each other up and support one another, appreciating each other’s strengths and respecting each other’s weaknesses. We find joy in our work and each other, actively seeking opportunities to inject fun into what we do. Our hard and efficient work is rewarded with an above market total compensation package. We offer a comprehensive suite of health and welfare, retirement, and paid leave benefits exceeding local expectations.
Throughout the year, the advantage of being part of the Vantage team is evident with an array of benefits, recognition, training and development, and the knowledge that your contribution adds value to the company and our community.
Don't meet all the requirements? Please still apply if you think you are the right person for the position. We are always keen to speak to people who connect with our mission and values.
Vantage Data Centers is an Equal Opportunity Employer
Vantage Data Centers does not accept unsolicited resumes from search firm agencies. Fees will not be paid in the event a candidate submitted by a recruiter without an agreement in place is hired; such resumes will be deemed the sole property of Vantage Data Centers.
