Grafton Apparel believes everyone deserves to look great! We fit your body, your budget, your style and with the confidence you get when you look and feel great!
Grafton Apparel Ltd., owner and operator of Tip Top, George Richards & Mr. Big & Tall Menswear is a Canadian company that has been in business for over 100 years. Taking its strength from over a century of heritage, today Grafton Apparel remains committed to the retail clothing industry by responding to the ever changing demands of the market. Not only do we understand the needs of our customers, we understand the needs of our people too! We are truly committed to both our employees and our customers – a company that you will be proud to work for. Come join the team at Grafton Apparel where we are always looking for motivated, collaborative and product-driven individuals who are passionate about fashion and looking to grow and develop within our company.
As Ecommerce Coordinator, you will ensure websites are kept up to date by partnering with merchandising, marketing and other teams on a regular basis. Reporting to the Senior Ecommerce Marketing Manager, you will be responsible for coordinating multiple schedules to ensure all product is represented and available for purchase online. This role blends creativity, data and coordination to create a seamless online experience for our customers.
What you will do in this role:
Ensure websites are up-to-date and maintained
- Review websites daily to ensure photos, copy, and pricing are accurate, and customer experience is optimized
- Timely publishing of new SKU’s ensuring correct linking to similar products and proper tagging
- Identify issues and take immediate action to address inaccuracies
- Ensure daily syncs from connected systems function as intended and all updates to product listings takes place accurately
- Conduct competitive shops; identify and communicate trends and best practices
- Work with Ecommerce and IT teams to address any bugs or user experience issues
Provide marketing support
- Work with the web team to ensure online promotions are executed correctly
- Send weekly push notification and web banner schedules to appropriate partners
- Communicate and take action to correct potential issues
- Assist with sales and product performance reporting
- Monitor customer reviews and feedback for website submission
Coordinate and manage digital assets
- Coordinate and schedule hand-offs for marketing photography
- Create work-back schedules, ensure hand-off upload sheet compliance, and communicate any issues to the appropriate teams
- Provide updates on photography progress, re-touching requirements, and other activities impacting the customer experience
As an ideal candidate, you are an individual with…
- A passion for fashion – and making it available for online purchasing
- An amazing eye for detail – you can spot that needle in the haystack
- Organizational and time management skills
- A curious mind – you figure out how things work by asking questions and researching
- A strong ability to multi-task
- Excellent interpersonal and communication skills
And your qualifications include…
- 1-2 years’ experience in Ecommerce/Omnichannel retail experience
- Advanced Excel skills
- Shopify Ecommerce Platform experience or similar (Magento, BigCommerce etc.)
- Knowledge of eCommerce and IT technologies, principles, trends
- Knowledge of Google Analytics and other web reporting tools is an asset
- Business, Marketing or Communications Degree/Diploma
During the interview process, we may use an AI-powered notetaking tool to assist with capturing and organizing interview discussions. This helps us focus on the conversation while ensuring accurate and consistent notes. The recording and notes will be used solely for recruitment purposes and handled in accordance with our privacy practices
This role is an active opening to fill a current vacancy on our team
Compensation: $50,000 - $60,000 total compensation range, which includes base salary and performance-based bonus. Compensation is commensurate with experience, skills, and qualifications.
At Grafton Apparel, we value a workplace where each team member has the tools to reach their full potential and the insights and innovation that diverse teams bring. We are happy to work with our candidates with disabilities throughout the recruitment process to ensure that they have what they need to be at their best. Please let us know about how we can ensure that you deliver your best work, and about any individual accessibility needs throughout the hiring process. #ga2023
Job Types: Full-time, Permanent
Benefits:
- Casual dress
- Company events
- Dental care
- Employee assistance program
- Extended health care
- Flexible schedule
- Life insurance
- Store discount
- Vision care
Ability to commute/relocate:
- Concord, ON L4K 5C1: reliably commute or plan to relocate before starting work (required)
Experience:
- Shopify: 1 year (required)
Work Location: Hybrid remote in Concord, ON L4K 5C1
