Our client, a leading provider of freight and logistics services, is hiring for a Dispatcher / Junior Logistics Admin to join their team in London, Ontario.
Overnight shifts: Monday - Friday
Compensation: $21/hr
Duties (Include but are not limited to):
- Field and direct all incoming phone calls as required
- Respond to all e-mails in a timely fashion including customer e-mails for pickups, rates and availability and updates (when shipping day of)
- Direct any e-mail / phone calls or PDF files to the correct department or person
- Responsible for order entry, using a check list for accuracy. This includes pick up/delivery addresses, contacts at each location, PO/SO/Reference #s, using our checklist to be thorough and precise.
- Carrier search and rate negotiation (accessing TMS History as leverage)
- Dispatching contracts to carriers, with all/any special instructions, once rate has been agreed upon
- Confirming customs broker information and entering into TMS
- Saving all documents (BOLS/Customs docs/Packing lists) to the server
- Saving all emails with spot quotes to the server
- Setting up correct e-mails for all customer and carrier for updates and tracking
- Ensuring Carriers have insurance, and an acceptable safety rating before securing
- Resolving any issues regarding any order with the carrier brought to dispatch by Customer Service. This may include any accessorial, carrier delays or service problems that are more than just minor and CS cannot resolve quickly.
- Finalizing any accessorial charges brought to your attention by customer service with the carrier and the customer
- Additionally, you will be crossed trained how to work in customer service:
- To handle all aspects of the company's operations from phone
Qualifications:
- 1 year related experience in dispatch
- Expert user of Microsoft Teams, Word, Excel, PowerPoint, and Outlook
- Ability to manage multiple tasks to meet time sensitive deadlines.
Advantages of Working through Liberty Staffing:
- Weekly pay (direct deposit every Friday!)
- Weekly vacation pay
- Opportunity for permanent hire
Job ID: 453983
If you are interested in this position, please apply directly to this post or please call the office at 519-453-9021.
Liberty Staffing Services
715 Wellington Road South Unit C
London, ON
www.libertystaffing.ca
Liberty Staffing Services welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection
Job Type: Full-time
Pay: From $21.00 per hour
Benefits:
Experience:
- Logistics: 1 year (required)
Work Location: In person
