Family & Children’s Services of St. Thomas & Elgin is committed to becoming allies with First Nations, Inuit and Métis communities; those of African-Canadian/Black heritage; other racially marginalized and LGBTQ2S+ persons, through our Truth and Reconciliation commitments, our ongoing ‘Diversity, Equity and Inclusivity’ work and antiracism/anti-oppression education.
Our Mission
We protect and support children and youth in partnership with families and communities.
RECEPTION and ADMINISTRATIVE SUPPORT WORKER
SCOPE OF JOB:
Primary duties include reception coverage and general administrative support. This is a full-time, in office position within the bargaining unit. Normal office hours are Monday to Friday, 8:30am to 4:30 pm.
QUALIFICATIONS:
Applicants must have:
Post-Secondary Diploma in Office Administration or related field; and/or previous office/reception experience;
Preference will be given to candidates with experience in supporting or working with children, youth and families in a social services setting;
Demonstrated ability to be highly organized and have excellent communication and interpersonal skills;
Ability to effectively manage stress and balance competing demands, while maintaining a professional demeanor;
Demonstrated proficiency in computer skills (including Microsoft Windows and Office Suite) in a digitized environment, as well as knowledge of associated tools and equipment (scanner, fax, copier);
Sensitivity to and awareness of issues facing First Nations, Inuit and Métis (FNIM) people; and
Demonstrated knowledge of Anti-Oppressive Practice and/or an eagerness to engage in a learning culture.
DUTIES:
Reception coverage as required;
Provide high quality and professional service, either in person or on the telephone, to all employees and visitors;
Respond to all incoming phone calls and voice mail messages, routing them to the appropriate staff utilizing the agency’s information system and, if necessary, the paging system;
Support distribution of incoming/outgoing mail and faxes and route them to the appropriate recipient in a timely manner;
Family and Children's Services of St. Thomas & Elgin
Amended: November 15, 2023 Page 2 of 2
Manage filing, data entry, and document preparation as requested;
Record and maintain the schedule of bookings for meeting rooms and equipment;
Provide support to Team Assistants as required;
Provide assistance to the Manager of Administrative Support as required; and
Other duties as assigned.
REPORTS TO: Manager of Administrative Support Services
SALARY: $42,381 to $51,977 (as per union salary grid Apr 2023)
DEADLINE TO SUBMIT RESUME: November 22nd, 2023
Qualified applicants should submit their resumes to:
Family & Children’s Services of St. Thomas and Elgin
Attention: Shelley Wright
E-mail: [email protected]
“Family and Children’s Services of St. Thomas and Elgin is committed to a barrier-free, respectful, accessible and inclusive work environment. We will endeavor to remove any barrier to the hiring process to accommodate those applicants with disabilities.
Please inform Human Resources in advance should accommodation be required at any point in the recruitment and selection process.”
Thank you for your interest in our organization.
Only those candidates selected for interviews will be contacted.
Job Types: Full-time, Permanent
Salary: $42,381.00-$51,977.00 per year
Benefits:
- Casual dress
- Company events
- Company pension
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- Vision care
- Wellness program
Schedule:
- Day shift
- Monday to Friday
Work Location: In person
Application deadline: 2023-11-22
Expected start date: 2023-12-01
