We are looking for a customer service and multitasking star to operate the central hub of the dealership.
Duties:
- Creating a positive experience for all incoming customers.
- Welcome and greet customers by phone and in person in a prompt and friendly manner.
- Answer and forward telephone calls, and take messages as required.
- Provide general information to customers, ensuring they are warmly greeted and directed.
- Listen to customer needs and take appropriate action.
- Handle all customer queries and concerns with a genuine intent to solve their problem.
- Process customer payments.
- Complete daily cash report.
- Support other staff and departments as needed (sales, service, parts, accounting).
- Data entry.
- Order office and cleaning supplies.
- Facilitate vehicle loaners.
- Maintain customer waiting area.
- General administrative duties (filing etc.).
- Operate in a busy environment.
- Other duties as required.
Skills:
- Exceptional oral and written communication skills
- Professional phone etiquette and communication.
- Excellent interpersonal skills with an upbeat and engaging attitude.
- Excellent customer service skills.
- Multitasking.
- Proficient in Microsoft Office Suite.
Job Type: Full-time
Pay: $17.50-$20.00 per hour
Benefits:
- Dental care
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- RRSP match
Work Location: In person
