Armorex (Formerly Checkers Cleaning Supply) is now hiring for a Service Technician in the London and surrounding area.
At Armorex, we take cleaning seriously, serving our clients with Honesty, Integrity, and Dedication since 1984, providing Exceptional Service and Exceptional Supplies.
If you are looking to build a career you can love, we're ready to help! We're looking for a person with GRIT who enjoys solving problems, working independently, and providing outstanding customer service.
We are seeking an experienced and motivated individual to assume the role of Service Technician. With a "Customer First" mindset, the Service Technician is responsible for providing onsite diagnostics, repairs, and maintenance of commercial janitorial equipment while representing the Armorex brand with professionalism.
As a Service Technician for Armorex, you will travel throughout the GTA performing minor onsite repairs, diagnosing larger equipment issues, communicating repair recommendations to our Service Team, and ensuring our customers receive prompt, reliable service. You will work independently while maintaining close communication with the Armorex team to coordinate repairs, parts, and customer follow-up.
The successful candidate will be a TEAM PLAYER, working in cooperation with others for the success of the whole team. They will treat team members with RESPECT and dignity, recognizing that everyone has valuable contributions.
If you are committed to delivering exceptional customer service through technical expertise and professionalism, we invite you to join our growing Service Team.
Performance Objectives
- Perform onsite diagnostics and repairs on commercial cleaning equipment.
- Troubleshoot electrical and mechanical issues on floor scrubbers, vacuums, carpet extractors, burnishers, sweepers, and related equipment.
- Complete minor repairs onsite while determining when equipment requires shop service.
- Accurately diagnose equipment failures and communicate repair recommendations to the Armorex Service Team.
- Complete detailed service reports, including parts required and labour performed.
- Communicate professionally with customers regarding equipment issues, repair options, and timelines.
- Maintain service vehicle inventory, tools, and repair equipment.
- Follow manufacturer service procedures and safety standards.
- Represent Armorex professionally at all customer locations.
- Work independently while managing service calls efficiently.
- Maintain regular communication with Dispatch and Service Management throughout the day.
- Assist with equipment pick-up and delivery as required.
- Comply with all Armorex policies and procedures.
- Perform any other duties as assigned by Armorex Management.
Qualifications
- High school diploma or equivalent.
- Valid Ontario G Driver's Licence with a clean driver's abstract.
- Previous field service technician experience preferred.
- Experience repairing commercial janitorial equipment is strongly preferred.
- Working knowledge of equipment brands including Tennant, Karcher, IPC, Sanitaire, ProTeam, and similar commercial equipment.
- Strong electrical and mechanical troubleshooting skills.
- Ability to read wiring diagrams, service manuals, and parts breakdowns.
- Comfortable using hand tools, power tools, and diagnostic equipment.
- Excellent verbal and written communication skills.
- Strong customer service skills with the ability to explain technical issues to non-technical customers.
- Effective time management and organizational skills.
- Ability to work independently with minimal supervision.
- Ability to lift and move commercial cleaning equipment when required.
- Flexibility to work part-time and on an on-call basis.
- Successful candidates must be able to pass a comprehensive background check.
Preferred Experience
- Commercial floor scrubbers
- Carpet extractors
- Commercial vacuums
- Burnishers and buffers
- Ride-on and walk-behind equipment
- Battery-powered and electric cleaning equipment
- DC and AC electrical systems
- Hydraulic and mechanical repair experience
We wish to thank all candidates for their interest; however, only those selected for an interview will be contacted.
Armorex
2371 Scanlan St.
London, ON N5W 6G9
ACCESSIBILITY STATEMENT (AODA IN ONTARIO)
Armorex is committed to providing a barrier-free work environment in accordance with the Accessibility for Ontarians with Disabilities Act (AODA) and the Ontario Human Rights Code. Accommodations are available upon request for applicants with disabilities throughout the recruitment process.
HUMAN RIGHTS STATEMENT
Armorex strives to ensure that its employment practices are free from direct and indirect discrimination and is committed to upholding the human rights of everyone participating in the hiring process. Armorex will not condone or tolerate discrimination or harassment on any grounds protected by applicable human rights legislation. This commitment extends throughout the hiring process and employment relationship.
Pay: $21.00-$25.00 per hour
Experience:
- Equipment repair: 2 years (required)
Licence/Certification:
- Class G Licence (required)
Willingness to travel:
Work Location: In person
