Albatrans is an International Freight Forwarding company, specializing in the transportation of alcoholic beverages and non-alcoholic beverages, with global headquarters in Florence, Italy and offices in more than 20 countries around the world, including two in Canada – Toronto and Montreal.
Albatrans provides customers with superior global freight forwarding services. Our expertise combined with our longstanding relationships with the top ocean and air freight carriers mean goods are handled professionally and cargo space is available even in the most difficult market conditions. We are committed to offering competitive logistics support services to best meet all market needs.
Albatrans Canada is hiring! Want to join a team you'll love working with?
This is a fantastic opportunity for a qualified and motivated professional to join our Operations team, in our Toronto office, in the role of Import/Export Coordinator. The successful candidate will be responsible for the end-to-end process for the smooth flow of goods – receiving orders, coordinating shipments, completing documentation, invoicing, and billing customers, while maintaining our high standards of customer service and operational excellence. The ideal candidate will have experience working at an international freight forwarding company and/or handling shipments of alcoholic beverages.
Duties and Responsibilities:
- Build and maintain strong relationships with customers, vendors, and internal teams.
- Collaborate with the commercial department to ensure all parties are aligned
- Work with worldwide ocean shipments, including all geographies and multiple customers across the world
- Provide professional, prompt and efficient customer service to all clients
- Ensure files are completed and updated in accordance with corporate requirements
- Monitor shipments and proactively communicate with customers
- Resolve client customer service issues promptly and professionally
- Support and manage ongoing vendor and partner relationships
- Provide the proper documentation that is required for the alcoholic beverage industry
- Partner with global offices as needed
- Other duties as assigned
Preferred candidates will have:
- Minimum 2 plus years of experience in an international freight forwarding company
- Hands-on knowledge of ocean import and export procedures
- Experience in handling shipments of alcoholic beverages would be considered an asset
- Customer service mindset and ability to manage all stages of the shipping process
- Excellent English language communication skills (both oral and written)
- Preference for working in a dynamic, fast-paced team environment
- Strong interpersonal and communication skills
- Ability to work well under pressure and prioritize in a fast paced growth environment
- Ability to build positive professional relationships and work collaboratively with functional and operational employees at all levels of the organization
- Must be legally authorized to work in Canada
- Proficiency in Microsoft Office applications (Outlook, Excel, Word)
What we offer:
- Salary range: $55,000-$65,000 per year
- Annual Performance Bonus
- Group Benefit Plan, including extended health care, dental and life insurance
- Group RRSP plan with company matching contributions
- Competitive vacation and personal time off policy
- An opportunity to make a difference
The position being advertised is for an existing vacancy.
Artificial intelligence may be used to screen and assess applicants.
We value diversity and are an equal opportunity employer. We are committed to providing reasonable employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act.
If you require accommodation to apply or if selected for an interview, please contact Human Resources.
Job Types: Full-time, Permanent
Pay: $55,000.00-$65,000.00 per year
Benefits:
- Dental care
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- RRSP match
- Vision care
Application question(s):
- Do you have experience with ocean import and/or export procedures?
Experience:
- international freight forwarding : 2 years (required)
Work Location: Hybrid remote in Etobicoke, ON M8X 2W4
