Job Overview
We are seeking a reliable and professional Casual Front Desk Receptionist to provide coverage as needed. This role involves managing front desk operations, supporting administrative tasks, and delivering excellent customer service in a fast-paced environment. The ideal candidate will have strong organizational skills, proficiency with office software, and experience in clerical or medical office settings. This position offers flexible coverage to ensure smooth daily operations and positive client interactions.
Duties
- Greet visitors and clients warmly, maintaining a professional front desk presence
- Answer multi-line phone systems efficiently using proper phone etiquette
- Manage appointment scheduling and coordinate calendars using Jane Software and Google Workspace tools
- Perform data entry tasks accurately, including patient or client information in Google Workspace
- Assist with front desk responsibilities including checking in/out clients, collecting payments, submitting insurance, and supporting customer support needs
- Maintain a clean and organized clinic to promote a welcoming environment
Skills
- Strong computer skills with proficiency in Microsoft Office Suite (Word, Excel), Google Workspace, and familiarity with Jane software and Telus Eclaims
- Excellent organizational skills with the ability to multitask effectively in a busy clinic setting
- Experience with clerical tasks such as filing, data entry, proofreading, and document management
- Exceptional customer service skills with professional phone etiquette and the ability to handle inquiries courteously
- Previous office experience, including medical or dental office settings preferred
- Ability to operate multi-line phone systems efficiently and support front desk operations seamlessly
- Strong typing skills
- Knowledge of administrative procedures relevant to front desk functions and customer support roles
This position is ideal for individuals seeking flexible coverage opportunities while utilizing their administrative expertise in a professional environment.
Pay: $17.20-$21.00 per hour
Benefits:
- Casual dress
- On-site parking
Experience:
- Jane software: 1 year (preferred)
Work Location: In person
