Job Summary
Join our busy specialist office as a Dental Receptionist, where your energetic and welcoming presence will set the tone for a positive patient experience. In this vital role, you will serve as the first point of contact for patients, managing appointments, handling administrative tasks, and ensuring smooth operations at the front desk. Your enthusiasm and organizational skills will help create a friendly environment that encourages patient trust and satisfaction. This paid position offers an exciting opportunity to be part of a caring healthcare team dedicated to delivering exceptional dental care.
Duties
- Greet patients warmly and professionally, creating a welcoming atmosphere from the moment they walk in
- Schedule, confirm, and reschedule patient appointments using dental practice management software Cleardent
- Answer multi-line phone systems promptly and efficiently, directing calls to appropriate staff members
- Manage patient check-in and check-out processes with accuracy and attention to detail
- Verify insurance information, process payments, and handle billing inquiries with clarity and professionalism
- Maintain accurate electronic dental records and ensure all patient documentation is up-to-date
- Coordinate with dental staff to facilitate smooth daily operations and patient flow
Qualifications
- Prior experience as a dental receptionist or in a medical office setting is highly preferred
- Strong knowledge of dental office procedures, including appointment scheduling and insurance verification
- Previous Cleardent software experience is an asset, though we will train the right candidate. New graduates are welcome.
- Excellent communication skills, both verbal and written, with an energetic and positive attitude
- Ability to handle multiple tasks efficiently in a fast-paced environment
- Basic understanding of medical terminology relevant to dental care
- Proven office experience with proficiency in electronic medical records (EMRs) and multi-line phone systems
Benefits
- Competitive salary.
- Bonus pay opportunities.
- Weekdays only work schedule with no evening or weekend.
- Free on-site parking
- Team-building events.
Embark on a rewarding career where your organizational prowess and vibrant personality make a real difference in patients’ lives. We value your contributions and are committed to supporting your professional growth within our friendly, team-oriented environment.
Pay: $25.00-$40.00 per hour
Benefits:
- Company events
- On-site parking
Application question(s):
- How many years of experience do you have as a receptionist in a dental office?
- List the dental practice management software you have used, how long for each, and which tasks you handled in it.
- List any languages other than English you can comfortably use to communicate with patients
Work Location: In person
