Staff - Non Union
Job Category
M&P - AAPS
Job Profile
AAPS Salaried - Student Management, Level B
Job Title
Student Engagement Advisor
Department
Student Advising and Engagement | Dean's Office | Faculty of Science
Compensation Range
$6,551.00 - $9,418.83 CAD Monthly
The Compensation Range is the span between the minimum and maximum base salary for a position. The midpoint of the range is approximately halfway between the minimum and the maximum and represents an employee that possesses full job knowledge, qualifications and experience for the position. In the normal course, employees will be hired, transferred or promoted between the minimum and midpoint of the salary range for a job.
Posting End Date
January 15, 2024
Note: Applications will be accepted until 11:59 PM on the day prior to the Posting End Date above.
Job End Date
Job Summary
The Student Engagement Advisor is responsible for the development, implementation and evaluation of programs that contribute to a positive living and learning environment for about 10,000 undergraduate students in the Faculty of Science at the University of British Columbia. This role is instrumental in the design and delivery of programs and services intended to facilitate support of students' curricular experience and a culture of learning, leadership, involvement, and service.
To be successful in this role, an applicant must be interested in the student experience - they're keen to explore opportunities to collaborate with student leaders and faculty partners to further integrate additional support into the classroom experience.
The Student Engagement Advisor collaborates with students, other staff, faculty, and alumni in student groups/organizations, student government (Science Undergraduate Society/Alma Mater Society), Science departments, the community, and other student service areas to support student learning and engagement, personal and professional/career development. The incumbent works both independently and in strong collaboration with the Science Advising & Student Engagement team and the UBC Centre for Student Involvement & Careers, to support teams of student staff and volunteers.
Organizational Status
The Student Engagement Advisor reports to the Student Engagement Officer. The incumbent is a member of the Science Advising and Student Engagement team within the portfolio of the Associate Dean Students, in the Faculty of Science. Science Student Engagement enhances the experience of undergraduate Science students through timely developmental supports and resources to encourage critical thought and learning on their journey in, through, and out of their degrees. Science Student Engagement's connection to Science students is not a linear process; it includes milestones of orientation, transition and career development.
The incumbent works independently with initiative and considerable autonomy under general supervision from the Student Engagement Officer; they are responsible for implementation and adaptation of existing programming, and development of new programming that aligns with the Faculty of Science strategic plan and meets the needs of the student populations we support; the Student Engagement Advisor may consult with the Associate Director Student Experience and senior leadership in the Faculty of Science.
Also works closely and collaboratively with other members of the Science Advising team. Collaboration with colleagues in the Vice-President Students Office (Centre for Student Involvement and Careers) is necessary for university-wide activities, such as Orientations and Transition programming.
Work Performed
The incumbent works cooperatively with other staff, students and faculty to ensure that common goals for the unit and the Faculty of Science are achieved. Responsibilities include:
Design and implement student support programs to bridge students' curricular and co-curricular experiences. Programs include those developed in collaboration with Faculty of Science departments and academic programs, UBC Orientations, SCI Team, Science Peer Academic Coaches,the Science Undergraduate Society, strategic career initiatives, and may include others developed in collaboration with colleagues within the Faculty of Science or with other student engagement colleagues on campus.
Responsibilities may include: conducting research and analysis on the needs of students (e.g., environmental scans, analysis of programming at comparator schools); developing and implementing marketing strategies; maintaining and enhancing collaboration with partners; managing logistics; facilitating in-person or online; developing action plans to achieve program targets and outcomes; coaching student leaders to design and deliver student-focused support and resources while building their own leadership capacity and skills; conducting evaluation of programs and assessment of student leader learning; making data-driven recommendations to improve programs and services for the future.
Contribute in all aspects of the development, implementation, delivery and evaluation of various peer-led programs and activities designed to enhance the student experience, including Imagine UBC Orientations, the Science Peer Academic Coaches, Study Hall.Focus on supporting, developing and coaching student leaders and identifying pathways, including removing obstacles, in the development of effective and sustainable student support programs. Develop and integrate assessment of student learning and programmatic outcomes to facilitate evidence-based decision-making.
Recruit, train and advise student leaders - design tailored curricula for each student leadership program and facilitate the related professional development and skill building education in order to achieve the identified learning outcomes. Provide guidance to student leaders in the design and logistical delivery, as well as specific expectations/metrics for programmatic outcomes, for these student-led programs and services that support all Science undergraduate students;facilitate semi-annual personal and professional reflection and goal setting conversations/activities with individual student leaders. Support students in crisis; identify, interpret and apply appropriate university policy or guidelines to support the individual leaders and connect them to appropriate resources. Escalate highly complex cases to manager as appropriate.
Develop, assess and enhance resources and program supports (both online and face to face) to support and enhance student engagement. Identify gaps in the current provision of resources and program supports,and develop sustainable solutions, which may include the development and implementation of new programs and services (e.g., Study Hall, as a part of the Academic Skills Certificate).
Participate in cross-campus committees and communities of practice such as UBC Peer Programs and faculty-based student engagement colleagues. Represent the views and perspectives of the Faculty of Science and Student Engagement in a thoughtful and clear way. Consider outcomes and downstream impacts of decisions in a broad context for our programming and our unit. Communicate effectively to campus partners as well as back to the Faculty of Science.
Maintain current awareness of the literature and research in the field of student affairs, particularly in the Canadian context. Participate on other projects and committees as they evolve within the Faculty of Science and perform other responsibilities as required.
Supervision Received
Position is supervised by the Student Engagement Officer. As a member of the Science Advising & Student Engagement team, the incumbent exercises resourcefulness in the coordination and delivery of assigned programs that align with the portfolio's strategic objectives. Work is reviewed for soundness of judgment and quality and effectiveness of results.
Supervision Given
Recruits, hires and supervises program volunteers. May supervise student staff in the coordination and delivery of student support programs and resources.
Consequence of Error/Judgement
Errors in judgment may cause serious results and identifiable deterioration to faculty and student relations; reduce services; cause embarrassment; increase event and program costs; and impact negatively the Faculty's reputation and accountability with organizations, students, faculty and staff. Decisions have an impact on the development of relationships both within the university and in external communities. Decisions affect the credibility of the Science Advising & Student Engagement and the Faculty of Science programs and services, and hence the success of these initiatives university- and community- wide.
Minimum Qualifications
Undergraduate degree in a relevant discipline. Minimum of three to four years of related experience, or an equivalent combination of education and experience.
Qualifications
Experience working professionally in a post-secondary environment in event management, online and in-person program development or an equivalent combination of education, training, and experience. Demonstrated ability to work collaboratively with a variety of different stakeholders. A highly motivated, creative person with outstanding critical thinking and relationship building skills. Proven ability to envision and implement innovative and agile programs and initiatives, especially in an online environment. Proven ability to organize events, lead promotion activities, and coordinate and support student support programs. Excellent communication, both verbal and written, in addition to interpersonal and problem-solving skills. Ability to communicate well in a cross-cultural environment. Ability to plan ahead, anticipate problems, and meet deadlines efficiently. Ability to lead others and to function as an effective team member. Experience in designing and facilitating interactive and engaging training and developmental or skill-building workshops in-person and online across multiple digital platforms. Experience in a Windows-based environment, good knowledge of Internet technologies and willingness to learn to use new systems. The ability to work flexible hours, including evenings and weekends, is critical.
Master's degree is an asset. Knowledge of the field of student affairs and leadership theory is a key asset. Project management experience is an asset. Experience in evaluating projects and assessing learning is an asset.
Equity and diversity are essential to academic excellence. An open and diverse community fosters the inclusion of voices that have been underrepresented or discouraged. We encourage applications from members of groups that have been marginalized on any grounds enumerated under the B.C. Human Rights Code, including sex, sexual orientation, gender identity or expression, racialization, disability, political belief, religion, marital or family status, age, and/or status as a First Nation, Metis, Inuit, or Indigenous person.
All qualified candidates are encouraged to apply; however Canadians and permanent residents will be given priority.
