Join the team at Sparkling Hill Resort! We have an exciting opportunity available within our unique Gerni's Farmhouse restaurant. A successful candidate would be one with a positive attitude, strong work ethic and a passion for quality guest service. Enjoy a fast-paced work environment in a beautiful setting and develop your skills at a renowned luxury resort.
At Sparkling Hill Resort we believe that a true hospitality professional is defined by their personality. We are committed to developing talented and dedicated team members and if you are willing to learn, then we are eager to teach and develop. If this sounds like you then we encourage you to apply and take the next step in your food & beverage career.
Perks & Benefits:
Sparkling Hill team members get to enjoy a variety of perks & benefits which we provide as a thank you for hard work and dedication. Perks and benefits include:
- Deeply discounted room rates available to team members
- Discounts on gift shop retail, food and spa treatments
- Extended health benefits
- Monthly employee incentives
- Career growth opportunities in the form of promotions and department transfers to expand your knowledge and exposure to the industry.
Duties will include:
- Greet guests in the restaurant in a warm and friendly manner
- Handle all guest interactions with the highest level of hospitality and professionalism
- Setting up the shift with the appropriate prep, cutlery, glasses, water jugs, etc.
- Delivering food to the guest at their correct tables
- Describe dishes correctly and answer guests’ questions when prompted
- Monitoring table paces and reporting back to the expeditor
- Interpret cues from guests, ensuring orders are not rushed or delayed
- Ensure cleanliness of all china, cutlery and glassware
- Communicating information from front of house to the kitchen, ensuring guest request, changes or modifications are relayed accurately to chef
- Polishing silverware
- Assisting with clearing and setting tables
- Serve food, refill water, and attend to guest requests during service
- Assist with bartending, seating, and other duties as required
- Other duties as assigned
Requirements:
- Previous restaurant experience is an asset, but we are willing to train the right candidates
- Knowledge of SilverWare POS system an asset
- Must be comfortable working independently as well as with a team
- Maintain a professional and welcoming demeanor at all times
- High attention to detail and exceptional guest service skills
- Ability to work flexible hours including days, evenings, weekends and holidays
- Valid Serving-It-Right certificate (can be obtained prior to first shift)
Qualified applicants may submit a detailed resume to Mr. Michael Wagenhofer, Cuisine & Service Manager. Only candidates selected for an interview will be contacted.
Job Types: Full-time, Permanent
Pay: From $17.85 per hour
Benefits:
- Company events
- Dental care
- Disability insurance
- Discounted or free food
- Extended health care
- Life insurance
- Store discount
- Vision care
Ability to commute/relocate:
- Vernon, BC: reliably commute or plan to relocate before starting work (required)
Licence/Certification:
- Serving It Right (preferred)
Work Location: In person